Wendy Fehr-Deitrick
Traer,IA
Summary
Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.
Overview
23
23
years of professional experience
4
4
years of post-secondary education
Work History
Department Manager
Hy-Vee
Waterloo, IA
04.1999 - 08.2022
- Led daily operations, ensuring efficient workflow and optimal staffing levels to enhance customer service quality.
- Developed and implemented training programs for new employees, fostering a knowledgeable and skilled team.
- Streamlined inventory management processes, resulting in improved stock accuracy and reduced discrepancies.
Education
Bachelor of Arts - Human Services/Business/Pyschology
Upper Iowa University
Waterloo, Iowa, IA 02.1994 - 02.1998
Skills
- Staff management
- Customer service enhancement
- Training program development
- Inventory management
Timeline
Department Manager
Hy-Vee
04.1999 - 08.2022
Bachelor of Arts - Human Services/Business/Pyschology
Upper Iowa University
02.1994 - 02.1998