Summary
Overview
Work History
Education
Skills
Skills
Certification
Timeline
Generic

Wendy Foster-Guzman

Greenfield,IN

Summary

Certified Pharmacy Technician with background in retail and hospital settings. Experience includes medication dispensation, customer service and pharmacy operations management. Strengths lie in strong analytical skills, precise attention to details, thorough knowledge of drug interactions and side effects, coupled with commitment to patient safety. Previous work contributions include streamlining pharmacy operations, promoting team efficiency, and enhancing patient satisfaction levels.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Indiana University Health
Indianapolis , IN
05.2024 - Current
  • In-patient Hospital Pharmacy technician Roles
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Pharmacy Technician

George's East Side Pharmacy
Indianapolis, IN
08.2021 - 02.2023
  • Retail Pharmacy Technician Roles

Pharmacy Technician

Cigna
Indianapolis, IN
12.2021 - 01.2023

Remote-WFH

Data Entry Pharmacy Technician.

Escalation Technician.

Pharmacy Technician

Walgreens
Greenfield, IN
12.2016 - 04.2022

Retail Pharmacy Technician Roles

Program Specialist

Covance
Greenfield , IN
09.2019 - 05.2021
  • Remote-WFH
  • Patient Assistance Application Processing
  • Conduct insurance verifications, facilitate the prior authorization process on behalf of customers, and perform reimbursement case management to identify insurance and alternative funding sources.
  • Support payer advocacy efforts, as appropriate, to overturn negative payer policies.
  • Provide exceptional customer service to both internal and external customers.

Education

Technican Certificate - Pharmacy Technician

Med Tech College
Greenwood
08-2008

High School Diploma -

Greenfield Central High School
Greenfield, IN
06-1995

Skills

  • Certified pharmacy technician
  • Medication dispensing
  • Patient profile management
  • Inventory control
  • Insurance verification
  • Data entry
  • Problem solving
  • Resolving customer issues
  • Quality assurance
  • Prioritization and organization

Skills

Certification

  • Licensed Pharmacy Technician - State Boards of Pharmacy. Indiana
  • CPR/AED Certification
  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).

Timeline

Certified Pharmacy Technician

Indiana University Health
05.2024 - Current

Pharmacy Technician

Cigna
12.2021 - 01.2023

Pharmacy Technician

George's East Side Pharmacy
08.2021 - 02.2023

Program Specialist

Covance
09.2019 - 05.2021

Pharmacy Technician

Walgreens
12.2016 - 04.2022

Technican Certificate - Pharmacy Technician

Med Tech College

High School Diploma -

Greenfield Central High School