Resourceful professional with 7+ years of experience delivering a unique and memorable client service experience that translates building and maintaining lasting relationships. Versatile team player with a dynamic personality and extensive background in retails and night club customers service.
Hi, I’m
Wendy Grullon
Bronx,NY
Summary
Overview
7
years of professional experience
Work History
Hawaii Tapas Bar & Lounge
Bottle Girl
11.2023 - Current
Job overview
- Collaborated with security personnel to ensure the safety and well-being of all guests in the venue.
- Contributed to venue profitability through proper handling and tracking of complimentary offerings or discounts when applicable.
- Managed financial transactions accurately and promptly, maintaining accountability for all cash handling duties.
- Supported team members during high-volume periods, demonstrating effective multitasking skills.
Phoenix Bar & Lounge
Bottle Girl
09.2022 - 10.2023
Job overview
- Streamlined service processes by coordinating efficiently with bartenders and support staff.
- Maintained composure under pressure during peak hours, consistently delivering exceptional service even in high-stress situations.
- Adhered to strict dress code requirements, consistently presenting a polished appearance that positively represented the venue''s brand image.
- Supported team members during high-volume periods, demonstrating effective multitasking skills.
Victorias Secret
Sales Consultant
01.2017 - 03.2020
Job overview
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Education
Autonomous University of Santo DomingoSantiago, Dom. Rep.
Bachelor Of Marketing from Marketing
02.2024
University Overview
Autonomous University of Santo DomingoSantiago, Dom. Rep.
Associate Of Business Administration from Business Administration
12.2009
University Overview
Skills
- Menu Memorization
- Exceptional customer service
- Bartender Certification
- Strong Communication Skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bottle Girl
Hawaii Tapas Bar & Lounge
11.2023 - Current
Bottle Girl
Phoenix Bar & Lounge
09.2022 - 10.2023
Sales Consultant
Victorias Secret
01.2017 - 03.2020
Autonomous University of Santo Domingo
Bachelor Of Marketing from Marketing
Autonomous University of Santo Domingo
Associate Of Business Administration from Business Administration
Similar Profiles
CLARISSA BELLCLARISSA BELL
Server at Elements Tapas Bar & LoungeServer at Elements Tapas Bar & Lounge
Carlton Prince MutsipaCarlton Prince Mutsipa
Fine Dining Server at Ignition Tapas & Bar Lounge, South AfricanFine Dining Server at Ignition Tapas & Bar Lounge, South African
MESUT GUVEN INCEMESUT GUVEN INCE
Head Chef at Barquiala Tapas & Coctails LoungeHead Chef at Barquiala Tapas & Coctails Lounge