Resourceful professional with 7+ years of experience delivering a unique and memorable client service experience that translates building and maintaining lasting relationships. Versatile team player with a dynamic personality and extensive background in retails and night club customers service.
Hi, I’m
Wendy Grullon
Bronx,NY
Summary
Overview
7
years of professional experience
Work History
Hawaii Tapas Bar & Lounge
Bottle Girl
2023.11 - Current (10 months)
Job overview
- Collaborated with security personnel to ensure the safety and well-being of all guests in the venue.
- Contributed to venue profitability through proper handling and tracking of complimentary offerings or discounts when applicable.
- Managed financial transactions accurately and promptly, maintaining accountability for all cash handling duties.
- Supported team members during high-volume periods, demonstrating effective multitasking skills.
Phoenix Bar & Lounge
Bottle Girl
2022.09 - 2023.10 (1 year & 1 month)
Job overview
- Streamlined service processes by coordinating efficiently with bartenders and support staff.
- Maintained composure under pressure during peak hours, consistently delivering exceptional service even in high-stress situations.
- Adhered to strict dress code requirements, consistently presenting a polished appearance that positively represented the venue''s brand image.
- Supported team members during high-volume periods, demonstrating effective multitasking skills.
Victorias Secret
Sales Consultant
2017.01 - 2020.03 (3 years & 2 months)
Job overview
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Education
Autonomous University of Santo Domingo Santiago, Dom. Rep.
Bachelor Of Marketing from Marketing
02.2024
University Overview
Autonomous University of Santo Domingo Santiago, Dom. Rep.
Associate Of Business Administration from Business Administration
12.2009
University Overview
Skills
- Menu Memorization
- Exceptional customer service
- Bartender Certification
- Strong Communication Skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bottle Girl
Hawaii Tapas Bar & Lounge
2023.11 - Current (10 months)
Bottle Girl
Phoenix Bar & Lounge
2022.09 - 2023.10 (1 year & 1 month)
Sales Consultant
Victorias Secret
2017.01 - 2020.03 (3 years & 2 months)
Autonomous University of Santo Domingo
Bachelor Of Marketing from Marketing
Autonomous University of Santo Domingo
Associate Of Business Administration from Business Administration
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