Wendy Hernandez
Mableton,GA
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. Dedicated Office Support Specialist with many years of experience and thorough approach to presenting informational resources and addressing problems while meeting procedural expectations. Comprehensive assessment and generation of data to achieve industry and organizational thresholds. Hands-on collaboration to route service requests for optimal problem solving and resource allocation.
Overview
6
6
years of professional experience
Work History
Phlebotomy Student
red mobile phlebotomy services
Smyrna , GA
2024.07 - 2024.07
- Followed safety procedures when handling blood samples.
- Demonstrated proficiency in collecting, labeling, and storing blood samples according to established protocols.
- Implemented effective safety protocols and streamlined medical correspondence.
- Executed points of care testing and special procedures.
- Enhanced infection control protocols to ensure a safer and healthier workplace environment.
Office Support/Office Support Specialist
FedEx
Smyrna , GA
2018.07 - 2024.05
- Responsible for handling the needs of customers, processing documentation that accompanies the movement of freight, and performing other administrative and customer service duties as necessary in the daily operation of the service center.
- Lead documentation and data compilation efforts to maintain record-keeping accuracy. Deliver exceptional customer service through direct communication with clients and team members.
- Developed strong professional connections within and outside team units
- Utilized automated systems to perform administrative functions on behalf of the lead and management staff.
- Develop and continuously improve digital filing and document management protocol.
Education
National Certified Phlebomist - 20HR Workshop
Red Mobile Phlebotomy
Smyrna, GA2024-07
Certification -
ABC Training Institute
The Bronx, NY2011-06
High School Diploma -
Martin Luther King Jr. High School
New York, NY2004-01
Skills
- HIPAA Compliance
- Patient Care
- Medical Records Review
- Infection Control
- Venipuncture
- Blood collection
- Quality Control
- Medical terminology knowledge
- Communication abilities
- Diagnostic Testing Hemoglobin Testing
- Health Education
Languages
English
Professional
Spanish
Professional
Timeline
Phlebotomy Student
red mobile phlebotomy services
2024.07 - 2024.07
Office Support/Office Support Specialist
FedEx
2018.07 - 2024.05
National Certified Phlebomist - 20HR Workshop
Red Mobile Phlebotomy
Certification -
ABC Training Institute
High School Diploma -
Martin Luther King Jr. High School
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