Wendy Johnson
Personnel Manager
Fulton,Mississippi
Summary
Dynamic professional with extensive experience in personnel management, including recruitment, training, and employee development. Proven ability to foster a positive work environment through effective communication and conflict resolution while ensuring adherence to HR policies and compliance for seamless organizational operations. Demonstrated expertise in payroll processing, benefits administration, and regulatory compliance, with a strong track record of managing benefit programs and resolving payroll discrepancies efficiently. Additionally, skilled pharmacy professional adept in medication dispensing, inventory management, and patient care, recognized for reliability, adaptability, and exceptional customer service in fast-paced settings.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Personnel Manager/Recruitment Manager
Cooley Transport/Maloney Management
Tupelo, MS
01.2020 - 03.2026
- Developed and implemented employee training programs to enhance workforce skills and capabilities.
- Managed full-cycle recruitment process, including sourcing, interviewing, and onboarding candidates.
- Managed payroll tax filings and maintained up-to-date knowledge of tax laws and changes.
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Processed payroll garnishments such as tax liens and child support.
- Managed payroll data entry and processing for 100+ employees to comply with predetermined company guidelines.
- Analyze payroll tax data to identify discrepancies and implement corrective measures.
- Maintain up-to-date knowledge of federal, state, and local payroll tax laws and regulations.
- Processed weekly payroll for over 100+ employees
- Implemented automated payroll solutions to enhance efficiency and reduce processing time.
- Assisted in year-end reporting activities, including W-2 preparation and distribution for all employees.
- Maintained general ledger accounts, reconciled discrepancies, and ensured compliance with accounting standards.
- Streamlined onboarding procedures, improving new hire engagement and retention.
- Evaluated and resolved employee inquiries regarding benefits options and eligibility.
- Coordinated open enrollment processes, providing clear communication on benefit changes.
Administrative Assistant/Department Lead
LTC Pharmacy Solutions/
Tupelo, MS
01.2007 - 12.2019
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Coordinated verification and filling of more than 500 daily prescriptions in high-volume Long Term Care pharmacy environment.
- Set up and modified patient profiles in QS1 to include current information such as medications and insurance details.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Generated prescription labels using QS1, verifying accuracy of patient and medication information.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
District Lead Pharmacy Technician
Super-Sav-On Drugs/Family-Meds Pharmacy
Tupelo, MS
04.1997 - 01.2007
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Stocked, labeled and inventoried medication to keep accurate records.
- Coordinated verification and filling of more than 500 daily prescriptions in high-volume retail pharmacy environment.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Reviewed and verified customer information and insurance provider information.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Collected co-payments or full payments from customers.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Supervised over pharmacy technicians and coordinated day-to-day assignments.
- Counted, measured, and compounded medications following standard procedures.
- Recruited, trained and guided technicians/pharmacist which improved overall performance in our region.
- Ordered medicines daily to ensure compliance with demands and needs.
- Overseen front ends of each store in our region.
Education
Pharmacy Technician Certification - Certified Pharmacy Technician
Itawamba Community College
Fulton, MS2012
High School Diploma -
Tremont High School
Tremont1995
Skills
- Team collaboration
- Patient confidentiality
- New hire onboarding
- Data Entry
- Pharmacy and customer records management
- Multitasking
- Medicare and Medicaid process
- Assisting pharmacists
- Processing payments
- Drug inventory management
- Prepare bubble packs
Certification
- Certified by the Pharmacy Technician Certification Board (PTCB)
Languages
English
Full Professional
Work Preference
Salary Range
$62000/yr - $200000/yrTimeline
Personnel Manager/Recruitment Manager
Cooley Transport/Maloney Management
01.2020 - 03.2026
Administrative Assistant/Department Lead
LTC Pharmacy Solutions/
01.2007 - 12.2019
District Lead Pharmacy Technician
Super-Sav-On Drugs/Family-Meds Pharmacy
04.1997 - 01.2007
Pharmacy Technician Certification - Certified Pharmacy Technician
Itawamba Community College
High School Diploma -
Tremont High School