Summary
Overview
Work History
Education
Skills
Accomplishments
QUALIFICATIONS AND EXPERIENCE
Timeline
Generic

Wendy Keb

Rialto,CA

Summary

Dynamic and personable Assistant General Manager with extensive experience in the restaurant industry, dedicated to creating exceptional dining experiences. Known for a winning attitude and a commitment to elevating service standards while consistently setting high expectations for team performance. Passionate about fostering a positive work environment and driving operational excellence. Eager to leverage skills and expertise to advance within the industry and contribute to a thriving restaurant team.

Overview

13
13
years of professional experience

Work History

Assistant General Manager

Panera Bread
Rancho Cucamonga, CA
01.2013 - 03.2026
  • Expediting food safety audits for stores in preparation for Ecosure/health county audits
  • Exhibit thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions
  • Train new employees in restaurant policies and procedures
  • Respond to customer inquiries and resolve customer disputes
  • Ensure maintenance of proper cleanliness in all areas of front and back of house
  • Carefully prepare weekly schedule to keep up with projected revenue for the week
  • Work closely with coordinators to determine plans for special events or services
  • Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business standards
  • Communicate well and use strong interpersonal skills to establish positive relationships with guests and employees.
  • Counsel and discipline staff when necessary

Education

Associate Degree - Baking & Pastry

Art Institute
San Bernardino, CA
03-2012

Associate Degree - Culinary Arts

Art Institute
San Bernardino, CA
06-2011

Skills

  • Customer/client relations
  • Scheduling
  • Organization skills
  • Problem solving
  • Detail oriented
  • Inventory management
  • Time management
  • Staff training
  • Strong leader
  • Bilingual – Spanish
  • Teamwork and collaboration
  • Staff hiring
  • Effective leader
  • Staff development

Accomplishments

Leading Training Manager - Assist Director of Retail Operations in opening new café restaurants – January 2026 – March 2026

QUALIFICATIONS AND EXPERIENCE

  • Artisan Breads
  • Chocolates and Confections
  • European Cakes and Tortes
  • Breads/Cakes/Tarts
  • Kitchen Safety
  • Meat/Poultry Fabrication
  • Theories of Culinary Techniques
  • Staff Development

Timeline

Assistant General Manager

Panera Bread
01.2013 - 03.2026

Associate Degree - Culinary Arts

Art Institute

Associate Degree - Baking & Pastry

Art Institute
Wendy Keb