Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Wendy L. Lopez

Galveston,TX

Overview

12
12
years of professional experience

Work History

Receptionist/Billing Specialist

Ken Ross Insurance Agency
La Marque, TX
02.2025 - Current
  • Handling high volume inbound and outbound calls, customer outreach, follow-up with customer inquiries, appointment scheduling, manage and file customer documents, data entry, billing, collections, and billing analysis.

Sales Associate/Team Lead

Cordray Drug Store
Galveston, TX
04.2023 - 02.2025
  • Assist with daily operations, customer service, complete sales transactions, product preparation, lead a team.

Receptionist/Administrative Assistant

K6 Island Sports
Galveston, TX
10.2021 - 12.2022
  • Customer correspondence, book reservations, create schedules, and coordinate deliveries.

Customer Service Representative/Administrative Assistant

Jani-King
Addison, TX
07.2014 - 07.2015
  • Customer outreach, act as an intermediary between franchise owners and customers in select national regions, dispatch and logging data, assisting to solve issues and complaints in the best and most timely manner.

Education

3 years, no degree - General Studies and Prerequisites

Pima Community College
Tucson, AZ
05-2012

Diploma - General Studies

Dobson High School
Mesa, AZ
05-1999

Skills

  • Displays effective and concise communication both verbal and written
  • Has the ability to multi-task and is very goal oriented
  • Works well with others and is a solid collaborator
  • Proficient in Microsoft Office Suite, including Excel
  • Has the ability to log information quickly and accurately
  • Adept at clerical tasks, scheduling, dispatch, and data entry

LANGUAGES

6 years of Spanish, semi-proficient, not fluent.

Timeline

Receptionist/Billing Specialist

Ken Ross Insurance Agency
02.2025 - Current

Sales Associate/Team Lead

Cordray Drug Store
04.2023 - 02.2025

Receptionist/Administrative Assistant

K6 Island Sports
10.2021 - 12.2022

Customer Service Representative/Administrative Assistant

Jani-King
07.2014 - 07.2015

Diploma - General Studies

Dobson High School

3 years, no degree - General Studies and Prerequisites

Pima Community College
Wendy L. Lopez