Wendy L Rosales
Corpus Christi,TX
Summary
Results-driven sales professional with proven success in territory management, product distribution, and retail partnership growth. Consistently exceed sales target through strategic execution, market expansion, and strong client relationships. Experienced in driving product visibility, mentoring peers, and leading initiatives that deliver measurable business outcomes.
Overview
8
8
years of professional experience
Work History
Senior Territory Manager
RJ Reynolds Tobacco
Winston-Salem, NC
10.2023 - Current
- Achieve sales growth and distribution objectives across assigned territory, contributing to regional and company goals.
- Develop and execute territory business plans focused on expanding retail partnerships, driving product visibility, and increasing market share.
- Analyze market performance to identify new retail opportunities: negotiate and secure contracts to maximize distribution.
- Build and maintain strong relationships with retailers, distributors, and key accounts through consistent communication and consultative selling.
- Implement effective 5P strategies (product, pricing, promotion, presence, and personal selling) to enhance brand performance.
- Utilize data-driven insights to optimize Point of Sale (POS) placements and in-store market execution.
- Demonstrate mastery of customer engagement and influencing techniques to strengthen retailer collaboration.
- Lead territory initiatives with persistence, strategic thinking, and financial acumen to deliver sustainable business results.
- Mentor peers and collaborate cross-functionally to improve execution and achieve collective sales objective.
Deposit Retail Service
Bank of America TTEC
01.2023 - 10.2023
- Service customer accounts and provide world class customer service.
- Assist customers with fraud claims and billing disputes.
- Assist clients with understanding their account transactions.
- Work in a fast paced environment
Bilingual Customer service billing rep/Representative 3
Spectrum
Mcallen, TX
06.2019 - 11.2022
- Bilingual customer service role resolving customer billing inquiries and account issues, adjusting services as requested, and upholding positive customer relationships.
- A flexible communicator and good listener who can multitask to solve problems.
- Billing Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on every customer interaction
Cashier Sales Associate
Murphy USA
Edinburg, TX
10.2018 - 10.2019
- Presented a friendly and positive attitude while communicating clearly with customers and colleagues.
- Maintained flexibility to work a varied schedule that included nights and weekends.
- Received and processed cash and credit payments for in-store purchases.
- Verified that all merchandising standards were maintained on a daily basis.
- Liquor regulations and compliance
- Opened and closed the store, including counting cash, opening and closing cash registers.
Beauty Advisor
Ulta
Edinburg, TX
12.2018 - 07.2019
- Recommend makeup, skin and hair products to clients
- Cashier
- Do inventory of all products we receive and have in stock
- Keep store clean and organized
- Promote the latest products we receive
Teacher
Little Medical School
McAllen, TX
05.2018 - 08.2018
- Instilled confidence in students through positive feedback.
- Differentiated instruction according to student ability and skill level.
- Taught summer enrichment programs.
- Interacted with children and promoted good behavior through positive reinforcement methods.
Education
Esthetics
Vogue College of Cosmetology
01.2019
High school Diploma - undefined
Edinburg High School
Edinburg, TX06.2017
Skills
- Territory Sales and Account Management
- Market Analysis and Business Development
- Contract Negotiation and Retail Expansion
- Data Analysis and POS Optimization
- Customer Relationship Management
- Time Management and Workflow Efficiency
- Payment Processing and Scheduling Systems
- Strong Written and Verbal Communications
- Problem Solving and Strategic Thinking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Senior Territory Manager
RJ Reynolds Tobacco
10.2023 - Current
Deposit Retail Service
Bank of America TTEC
01.2023 - 10.2023
Bilingual Customer service billing rep/Representative 3
Spectrum
06.2019 - 11.2022
Beauty Advisor
Ulta
12.2018 - 07.2019
Cashier Sales Associate
Murphy USA
10.2018 - 10.2019
Teacher
Little Medical School
05.2018 - 08.2018
High school Diploma - undefined
Edinburg High School
Esthetics
Vogue College of Cosmetology