Wendy Lucas

Secured recognition as the #1 property in America through exceptional Ora score 2023

• Manage daily operations to maintain workflow efficiency and productivity.
• Assist Community manager in preparing and analyzing leasing reports, identifying trends and areas for improvement.
• Facilitate resident events to enhance community engagement among tenants.
• Manage tenant inquiries and resolve issues.
• Develop strong, professional relationships with residents by delivering exemplary service and engagement.

• Managed patient intake and scheduled new appointments.
• Facilitated effective communication between patients and medical staff to enhance patient experience.
• Coordinated insurance verification and pre-authorization processes to expedite patient access to care.
• Developed relationships with referring physicians and other health care providers to ensure the efficient flow of patient referrals.

• Conducted property tours, showcasing amenities and features to potential renters.
• Processed applications received from prospective tenants verifying credit history, employment status and background checks.
• Assisted in preparing lease agreements and ensuring compliance with regulations.
• Implemented follow-up procedures for tenant inquiries and service requests.

• School Volunteer
• Tutored students as well as yearly fundraising the help grow a new STEM program.