Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

WENDY MARTINEZ OCHOA

Salinas,USA

Summary

Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

Panera Bread
Salinas, CA
04.2025 - 05.2026
  • Assist customers efficiently, enhancing satisfaction and loyalty.
  • Maintain cleanliness and organization, ensuring a welcoming environment.
  • Collaborate with team to streamline operations, boosting productivity.
  • Handle transactions accurately, minimizing errors and improving cash flow.
  • Resolve customer issues promptly, fostering positive experiences.

Behavioral Technician

Amergis
Seaside, CA
02.2025 - 04.2025
  • Supported behavioral interventions for clients, enhancing daily living skills and social interactions.
  • Provided compassionate support to clients, fostering a trusting environment that encouraged open communication and engagement.
  • Implemented individualized behavior plans, leading to noticeable improvements in client compliance and overall well-being.

Assistant Store Manager

PrimeTime Nutrición
Seaside, CA
06.2024 - 01.2025
  • Managed daily operations, enhancing customer service and driving sales growth.
  • Trained and supervised a team, improving efficiency and teamwork.
  • Implemented inventory controls, reducing stock discrepancies.
  • Resolved customer issues promptly, boosting satisfaction and loyalty.
  • Analyzed sales data to optimize product placement and increase revenue.

Education

Associate of Arts - Social Justice

Hartnell College
Salinas, CA
12.2026

High School Diploma - undefined

Alisal High School
Salinas, CA
05.2023

Skills

  • Team Leadership
  • Sales Strategy
  • Behavioral Assessment
  • Customer Engagement
  • Inventory Management
  • Customer Retention
  • Visual Merchandising
  • Customer service
  • Clear communication

Certification

  • CPR Certified
  • ServSafe Certified

LANGUAGES

English (Native)
Spanish (Highly proficient)

Timeline

Crew Member

Panera Bread
04.2025 - 05.2026

Behavioral Technician

Amergis
02.2025 - 04.2025

Assistant Store Manager

PrimeTime Nutrición
06.2024 - 01.2025

High School Diploma - undefined

Alisal High School

Associate of Arts - Social Justice

Hartnell College