Wendy Mashburn
Blairsville,Georgia
Summary
Experienced professional with a background in legal support, relationship building, and hospitality operations. Adept at thriving in fast-paced, service-driven environments by combining creativity, organization, and strong interpersonal skills to deliver quality results. Motivated by a desire to bring joy and comfort through food, with a lifelong passion for learning and growth.
Overview
14
14
years of professional experience
Work History
Customer Service Representative
Jay's Medical Equipment
Blairsville, GA
10.2025 - Current
- Resolved customer inquiries and issues through effective communication and problem-solving techniques.
- Educated customers on product features, benefits, and proper usage of medical equipment.
- Coordinated with healthcare professionals to ensure timely delivery of medical supplies and equipment.
- Maintained accurate records of customer interactions and transactions using CRM software.
- Collaborated with healthcare professionals to provide timely and effective patient support.
- Contributed to the development of internal policies and procedures, promoting a consistent approach to DME services across all staff members.
- Educated patients and caregivers on proper use, cleaning, and storage of various DME items, reducing misuse incidents.
Floral Associate
Rest Haven Florist
Blairsville, GA
01.2012 - 01.2025
- Customer service.
- Creation of various types of floral arrangements.
- Prompt and thoughtful delivery of florals to funeral homes, residences, and businesses.
- Stocking and cleaning of florals and greenery.
- Supported head florist with daily tasks, improving overall efficiency and workflow within the store.
- Designed general purpose and special occasion flower arrangements using recommended floral design guidelines.
Legal Assistant
Lydia J. Sartain, PC
01.2019 - 01.2024
- Cultivated strong, positive relationships with clients and team members.
- Ensured strict confidentiality of sensitive information and documents.
- Demonstrated professionalism in all communications with clients, court personnel, and attorneys.
- Composed comprehensive litigation documents to support legal proceedings.
- Streamlined organization of client case binders to enhance accessibility.
Front of House Lead
Bread & Bleu
01.2017 - 01.2019
- Executed efficient counter service in a fast-paced, high-volume environment.
- Assisted customers with inquiries and issues to enhance satisfaction.
- Guaranteed accuracy in order processing and fulfillment.
- Ensured compliance with all food safety regulations and standards.
- Developed marketing materials for pop-up events to enhance brand visibility.
Education
High School Diploma -
Union County High School
Associate of Applied Science - Paralegal Studies
University of North Georgia
Gainesville, GA05.2019
Skills
- Lifelong learner
- Scheduling
- Microsoft Office Suite
- Customer relationship management (CRM)
- Critical thinking
- Relationship building
- Fast learner
- Administrative support
- Task prioritization
- Active listening
Timeline
Customer Service Representative
Jay's Medical Equipment
10.2025 - Current
Legal Assistant
Lydia J. Sartain, PC
01.2019 - 01.2024
Front of House Lead
Bread & Bleu
01.2017 - 01.2019
Floral Associate
Rest Haven Florist
01.2012 - 01.2025
High School Diploma -
Union County High School
Associate of Applied Science - Paralegal Studies
University of North Georgia