Wendy Meade
Saint Petersburg,FL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Cornerstone Plumbing Company
11.2022 - 08.2023
- I am responsible for answering phones in a timely fashion and working with the Project Coordinator to schedule jobs
- My responsibilities also include printing out blueprints for jobs, tracking job progress, following up with contractors and customers on their job status, and scheduling
- I am also responsible for maintaining multiple spreadsheets and updating them as needed
- Additionally, I took on various other tasks as needed daily.
Inspections Coordinator
Home Performance Alliance
08.2021 - 11.2022
- My duties included running daily reports to track incoming inspections to be scheduled, as well as jobs that were currently ongoing
- I was responsible for scheduling inspections and forwarding service issues to the service department
- I also retrieved voice messages and returned client calls
- I kept a detailed log of all client calls using 360 software
- Additionally, I performed end of week accounting of all inspections performed and updated inspection status
- I was also willing to take on various other office tasks as needed.
Receptionist/Dispatcher
Billy The Sunshine Plumber
04.2019 - 08.2021
- I was responsible for answering incoming phone calls, filling out customer invoices, scheduling jobs, processing incoming invoices with checks/cash, updating, and maintaining customer ledgers and various other office duties as required.
Receptionist/Dispatcher
BOB FRANK PLUMBING
04.2001 - 11.2018
- I worked for this company on and off for 18 years as a receptionist/dispatcher
- I coordinated technicians for daily service calls
- I answered incoming calls and scheduled service repairs for customers
- I performed data entry for all completed jobs and scanned invoices into the system
- Various other office duties as needed.
Administrative Support Clerk II
Franklin Templeton Resources
11.1996 - 03.1999
- Handled deposits of shareholder's IRA's and various other investment funds
- I was responsible for the accuracy of the deposits (data entry), making all necessary corrections and balancing at end of day closeout.
Education
None - Clinical Pyschology
Saint Petersburg College
St. Petersburg, FL03.2003
GED - GED
Dixie Hollins High School
St. Petersburg, FL04.1991
Skills
- Licensed Notary
- 4-40 Licensed
- QuickBooks
- CRM
- Multi-Phone lines
- Data Entry/10-Key
- Receptionist
- Clerical
- Scanning
- Filing
- Microsoft Suite
- Salesforce 360
- Financial Cents
- AR/AP
- Excel
- Outlook
- Word
- Salesforce 360
Activities
Reading, writing and social media and music to name a few. I am also interested in volunteer work/community involvement including benefits for various causes.
References
References available on request.
Certification
Notary Public
Notary Signing Agent
Remote Notary Signing Agent
0440- CSR (Customer Service Representative)
Notary Public
I became a Notary Public in August of 2022.
Timeline
Administrative Assistant
Cornerstone Plumbing Company
11.2022 - 08.2023
Inspections Coordinator
Home Performance Alliance
08.2021 - 11.2022
Receptionist/Dispatcher
Billy The Sunshine Plumber
04.2019 - 08.2021
Receptionist/Dispatcher
BOB FRANK PLUMBING
04.2001 - 11.2018
Administrative Support Clerk II
Franklin Templeton Resources
11.1996 - 03.1999
None - Clinical Pyschology
Saint Petersburg College
GED - GED
Dixie Hollins High School
Notary Public
Notary Signing Agent
Remote Notary Signing Agent
0440- CSR (Customer Service Representative)
Similar Profiles
Willie NatielWillie Natiel
Plumbling Shop Manager at Cornerstone PlumbingPlumbling Shop Manager at Cornerstone Plumbing
Chris PetersChris Peters
Plumber Pipefitter at Cornerstone PlumbingPlumber Pipefitter at Cornerstone Plumbing
Willie NatielWillie Natiel
Plumbling Shop Manager at Cornerstone PlumbingPlumbling Shop Manager at Cornerstone Plumbing