Wendy Mendez
Rancho Santa Margarita,CA
Summary
Dynamic professional with experience as a Paraeducator at Capistrano Unified School District, excelling in social skills development and customer service. Proven ability to implement individualized education plans and foster positive learning environments. Skilled in POS system operations, demonstrating empathy and patience while achieving student engagement and satisfaction.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Paraeducator, Special Education
Capistrano Unified School District
San Juan Capistrano, Ca
01.2025 - Current
- Provided one-on-one instruction to students with disabilities, helping them learn basic literacy and numeracy skills.
- Monitored student progress and provided feedback to parents and school administrators on their academic performance.
- Collaborated with other professionals such as occupational therapists, speech pathologists, psychologists, and social workers to provide comprehensive support services to special needs students.
- Encouraged participation from all students by using positive reinforcement techniques.
- Maintained accurate records of student attendance, grades, and behavior reports.
- Supported students with personalized accommodations, extra assistance, and educational assessments.
- Instructed small groups of students in the alphabet, shapes, and color recognition.
- Assisted in developing and implementing individualized education plans for students with special needs.
- Participated in professional development workshops on special education topics, such as autism spectrum disorder, dyslexia, or attention deficit hyperactivity disorder.
- Supported classroom teachers in creating a positive learning environment for all students.
Sales Associate
HomeGoods, TJX Companies
Lake Forest , Ca
03.2021 - 11.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information, and order placement.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits, or change due to customers.
- Maintained cleanliness of checkout area, including countertops, registers, windowsills, and floors.
- Stocked shelves with merchandise when needed.
- Organized stockroom shelves according to size, color, or style.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
- Retrieved requested items from backroom inventory promptly and accurately.
- Participated in physical inventories as required by company policy.
- Collaborated with team members to ensure efficient workflow within the department.
- Examined product quality before its placement on shelves or racks.
- Organized the backroom according to store policies and procedures.
- Assisted in unloading and stocking merchandise from delivery trucks.
Sales Associate
Garage Clothing Store
Irvine , Ca
11.2022 - 01.2023
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Computed purchases and received and processed cash or credit payment.
Education
Bachelor of Liberal Studies - Elementary Education
Orange Coast College
Costa Mesa, CASkills
- Social skills development
- Customer service
- Product restocking
- POS system operations
- Empathy and patience
- Written and oral communication skills
Languages
Spanish
Professional
Certification
- Cpr certificated
- CPI certificated
Affiliations
- I enjoy reading and writing
Timeline
Paraeducator, Special Education
Capistrano Unified School District
01.2025 - Current
Sales Associate
Garage Clothing Store
11.2022 - 01.2023
Sales Associate
HomeGoods, TJX Companies
03.2021 - 11.2023
Bachelor of Liberal Studies - Elementary Education
Orange Coast College