Wendy Pena
Pomona Park,FL
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Sergio Ramos Construction LLC
05.2023 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Dental Assistant
Harbour Dental Care
12.2019 - 04.2022
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
- Enhanced team productivity by providing timely assistance during complex dental procedures.
- Increased office efficiency by maintaining patient records with up-to-date information.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Sterilized rooms and prepped equipment and instruments for 7-8 procedures daily.
Dental Assistant
Marshal S. Bailey
07.2019 - 11.2019
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Education
Dental Assistant - Dental Assistant
First Coast Technical College
Saint Augustine, FL07-2019
High School Diploma -
Crescent City Junior-Senior High School
Crescent City, FL05-2018
Skills
- Client support
- Accurate data entry
- Office management
- Proficient in computer applications
- Financial planning and payroll
- Financial record management
- Documentation management
- Invoice management
- Proficient in Microsoft Word
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Sergio Ramos Construction LLC
05.2023 - Current
Dental Assistant
Harbour Dental Care
12.2019 - 04.2022
Dental Assistant
Marshal S. Bailey
07.2019 - 11.2019
Dental Assistant - Dental Assistant
First Coast Technical College
High School Diploma -
Crescent City Junior-Senior High School
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