WENDY RAY
Tuscumbia,AL
Summary
Dedicated Pharmacy Technician with over 14 years of experience in medication preparation and customer service. Proven ability to maintain patient confidentiality and streamline operations, contributing to improved patient care and satisfaction.
Overview
21
21
years of professional experience
3
3
Certifications
Work History
Certified Pharmacy Technician
Legacy Compounding Pharmacy
Decatur, AL
08.2009 - 07.2025
- Checked expiration dates on drug products prior to dispensing them to customers.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Maintained clean and organized pharmacy shelving and work areas.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Collaborated with team members to enhance workflow efficiency and improve patient service.
- Entered prescription information into computer databases.
- Administered injections to patients while ensuring adherence to safety and hygiene protocols.
Medical Assistant
Dr. David Francis
Decatur, AL
04.2004 - 08.2009
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Measured vital signs and took medical histories to prepare patients for examination.
- Educated patients about medications, procedures and physician's instructions.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Organized patient charts before each day’s clinic sessions began.
- Ensured timely updates to patient records, improving accessibility for healthcare providers.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Educated patients about medications, procedures and physician's instructions to enhance understanding and compliance.
Education
Some College (No Degree) - General Studies
Roane State Community College
Oak Ridge, TNSkills
- Prescription filling
- Inventory management
- Medication preparation
- Patient confidentiality
- Administering injections
- Customer service
Certification
ABOP
References
References available upon request.
Timeline
Certified Pharmacy Technician
Legacy Compounding Pharmacy
08.2009 - 07.2025
Medical Assistant
Dr. David Francis
04.2004 - 08.2009
Some College (No Degree) - General Studies
Roane State Community College