Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendy Reuss

Ballston Spa,NY

Summary

Service-focused Patient Registration Representative proficient in managing time and responsibilities. Collects and completes paperwork diligently to minimize errors and maximize patient satisfaction.

Overview

35
35
years of professional experience

Work History

Patient Registration and Psychiatric Assistant

St. Mary's Healthcare
09.1989 - Current


2011-Present - Patient Registration Representative - Emergency Department

  • Greets and receives patients to the Emergency Department, maintaining a calm demeanor during medical emergencies.
  • Gathers demographic and insurance information to register patients for treatment in the Emergency Department.
  • Verifies insurance to confirm patient coverage.
  • Reviews information with patients, such as No-Fault Insurance, Worker's Comp, and offers the Carondelet Care Application.
  • Demonstrates adaptability in handling high-volume periods, responds to patients and visitors in a professional manner.



2009-2011 - Patient Registration Representative - Out-Patient Registration


1989-2009 - Psychiatric Assistant and Mental Health Evaluator - Behavioral Health

Education

Bachelor of Arts - Sociology

The College of Saint Rose
Albany, NY

Skills

  • Patient Confidentiality
  • Patient Relations
  • Insurance Verification
  • Payment Collection

Timeline

Patient Registration and Psychiatric Assistant

St. Mary's Healthcare
09.1989 - Current

Bachelor of Arts - Sociology

The College of Saint Rose
Wendy Reuss