Summary
Overview
Work History
Education
Skills
Accomplishments
Hobby/Home Baker
Education and Training
Timeline
Generic

Wendy Scalia

West Allis,WI

Summary

Highly-Motivated Employee With Desire to Take on New Challenges. Strong Worth Ethic, Adaptability and Exceptional Interpersonal Skills. Adept at Working Effectively Unsupervised and Quickly Mastering New Skills.

Overview

27
27
years of professional experience

Work History

Operations Manager

Dollar Tree
04.2023 - Current

Responsibilities include but not limited to:


-Taking in vendors and processing all paperwork and invoices.


-Keeping track of all money from cash registers and store safes, banking, etc.


-General stocking of store.


-Interviewing potential employees and onboarding process.


-Opening and closing of store.


-Training employees for cashier and management positions.


-Cleaning inside and outside of store.

Casino Table Games Dealer

Mohegan Sun Casino
03.2008 - 12.2022
  • Observed gamblers to identify marking, switching and counting cards.
  • Performed functional game duties quickly by efficiently handling money and chips.
  • Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
  • Dealt 14 different games at any given time during my 8 hour shift.
  • Instructed play and created a fun and safe atmosphere for up to 6 players at each table.
  • Continually engaging patrons with proficient game knowledge.
  • As a floor supervisor, I watched up to 8 games, continuously monitoring dealers and patrons with play, money handling, game knowledge, questions, problems, answering the phone, monitoring all monies in and out, making dinner/hotel reservations and communicating with other supervisors, pit bosses, all while maintaining a professional attitude.

Garage Attendant

Peter Pan Bus Lines/
07.1998 - 04.2010
  • Required to operate every bus within the fleet on property.
  • Responsible for all cleaning, checking and adding all fluids to the fleet.
  • Garage maintenance. Light equipment work, light bulbs, cosmetics, etc.
  • Property maintenance. Cleaning, shoveling, replacing oil mats.
  • Handling outside company requests. Fueling, cleaning, as well as writing up worksheets for each task performed.
  • Communicating with supervisors about incoming and outgoing busses.
  • Relayed all information to incoming shift
  • Monitored inventory of parts, daily fuel checking and deliveries.
  • All annual inventories.
  • Filing of driver's logs from D.V.I.R books.

Financial Secretary

Amalgamated Transit Union Local 1348
01.2002 - 03.2010
  • Responsible for all monies in and out of local union's bank account.
  • Handled all initiations of new members and filing of proper paperwork for collections of all financial dues.
  • Collected and filed all paperwork from local union, human resources and employees.
  • Performed all banking needed for local union.
  • Organized meetings and gatherings for joint counsel meetings, flights, classes and functions.
  • Responsible for audits twice annually with CPA.
  • Engaged in 12 negotiating sessions with company and local union.
  • Organized regular local union meetings monthly.

Education

Nursing

Three Rivers Community College
Norwich, CT

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service

Accomplishments

  • Chosen to participate in Kaizen at Mohegan Sun. From over 1000+ dealers and dual rates, I was chosen to participate in this week long training course and work with others chosen from different shifts and positions to help the casino run more proficiently.
  • In the fall of 2011, I was awarded Employee Of The Season for Summer 2011.
  • I have been given over 200 outstanding performance cards that were handed out on a daily basis as well as customer service awards for going above and beyond call of duty.

Hobby/Home Baker

  • I started baking as a child with my mother and became a hobby baker, baking birthday, wedding and anniversary cakes for all friends, as well as a multitude of chocolatier work.

Education and Training

other

Timeline

Operations Manager

Dollar Tree
04.2023 - Current

Casino Table Games Dealer

Mohegan Sun Casino
03.2008 - 12.2022

Financial Secretary

Amalgamated Transit Union Local 1348
01.2002 - 03.2010

Garage Attendant

Peter Pan Bus Lines/
07.1998 - 04.2010

Nursing

Three Rivers Community College
Wendy Scalia