Wendy Snead
Thomasville,GA
Summary
Strong leader and problem-solver dedicated and committed to achieving ambitious corporate objectives and a high degree of customer satisfaction. Uses independent decision-making skills and sound judgment to positively impact company success. Outstanding communication and time management abilities, coupled with service-oriented mindset. Does task precisely and efficiently.
Overview
19
19
years of professional experience
Work History
Tenant Manager/RV Park Manager
RCA Rentals/Eastern Pines RV Park
03.2021 - Current
- Handle all incoming calls and direct walk-in traffic (including weekends)
- Manage website/Check for RV reservations
- Fill out/File all Dispossessory Paperwork
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Read/Enter all electric readings for RV Park into system
- Ensure parks are maintained by Park Manager
- Send out lease renewals
- Inspect vacant units before leasing
Direct Sales Life Insurance Agent
Senior Life Insurance Company
01.2017 - 11.2018
- Increased client satisfaction by providing personalized and knowledgeable life insurance consultations.
- Reach out to prospective customers to grow clientele.
- Discuss the characteristics and advantages of different policies.
- Execute administrative duties, such as keeping policy records; in writing as well as in renewal.
- Performs other related duties as required.
Sales Consultant
Turner's Budget Furniture
01.2014 - 12.2017
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation and follow-up.
- Assist customers with furniture issues while fielding several phone calls.
- Aid clients with special orders by working with several providers.
- Determine whether a financing alternative would be applicable, managing credit, cash, and financing over the phone or in person.
- Surpass monthly sales targets.
Assistant Community Manage
American Management Services
05.2005 - 12.2009
- Enhanced tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
- Supplied customers with solutions both domestically in Louisiana and internationally
- Streamlined rent collection processes, resulting in improved on-time payments and reduced delinquencies.
- Ran reports for occupancy, unpaid accounts and property infractions.
- Maintained customer files and records by adding, removing and updating the base-wide database.
- Organized community events to foster relationships among residents and promote a sense of belonging.
Education
High School Diploma -
Southwood High School
Shreveport, LA06.1996
Skills
- Administation/Management
- Coordination
- Critical Thinking
- Clerical
- Client Relationship Management
- Time Management
- Computer/Electronics
Timeline
Tenant Manager/RV Park Manager
RCA Rentals/Eastern Pines RV Park
03.2021 - Current
Direct Sales Life Insurance Agent
Senior Life Insurance Company
01.2017 - 11.2018
Sales Consultant
Turner's Budget Furniture
01.2014 - 12.2017
Assistant Community Manage
American Management Services
05.2005 - 12.2009
High School Diploma -
Southwood High School
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