Driven and resourceful administrative professional with 14+ years of experience assisting high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Enthusiastic employee with excellent communication skills and an impeccable work history. Skilled at working under pressure and learning new concepts quickly. Proficient in Microsoft Outlook, Word, Excel, Power Point, and Publisher.
Overview
26
26
years of professional experience
Work History
Executive Assistant to Chief Product Officer
HEXAGON MANUFACTURING INTELLIGENCE
11.2021 - Current
Supported a Chief Product Officer who led a team of 3000+ employees.
Delivered exceptional organizational support enabling executives to focus on high-level strategic initiatives fostering company growth.
Assisted with international visa and passport renewals and applications. During the immediate post-covid years, scheduled the necessary tests to leave and re-enter the United States and other countries based on each country's Covid requirements/restrictions.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Coordinated and scheduled travel for executive team and senior management group, and completed the associated expense reports.
Coordinated meetings across multiple timezones both domestically and internationally.
Organized and executed bi-annual senior management team-building events in the US and in Europe. Coordinated the team's international travel arrangements, hotel accommodations, meeting room accommodations, meals and team-building events.
Coordinated local events for staff members and managers to boost morale within the workplace.
Project Specialist
CISCO SYSTEMS INC & TECHNICOLOR
11.2015 - 10.2021
Manage the Connected Devices Business Unit's Product Approval Committee (PAC) calendar
Assist Program Managers in scheduling dry runs and PAC presentations
Monthly updates to the Program Development Overview
Business Unit Resource Allocation in Clarity
Ensure that resource allocations are up-to-date
Generate weekly Resource Allocation reports
Engineering Change Requests (CR)
Maintain CR database on Wiki
Plan and facilitate weekly CR meetings. Presented regular status updates to stakeholders.
Handled confidential and sensitive information with discretion and tact.
Organized community events that promoted civic engagement and encouraged citizen participation in local decision-making processes.
Executive Assistant to the Director
CISCO SYSTEMS INC
04.2010 - 11.2015
Enhanced director's productivity by managing calendars, scheduling appointments, and organizing meeting materials.
Processed travel expenses and reimbursements for executive team and senior management group.
Maintained an organized and up-to-date database of contacts, ensuring easy access to critical information for the director.
Managed a diverse array of administrative tasks to enable the director to focus on higher-level responsibilities.
Managed executive calendars (scheduling meetings and appointments and coordinating travel arrangements) to optimize their time.
Collaborated with other executive assistants within the organization to share best practices and streamline processes across departments.
Maintained strict confidentiality while handling sensitive information, safeguarding company data and privacy concerns.
Provided support during board meetings by preparing agendas, taking minutes, and distributing follow-up materials to attendees.
Organized high-profile events, ensuring successful execution and positive feedback from attendees.
Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Independent Insurance Agent
AFLAC OF COLUMBUS
07.2008 - 04.2010
Licensed Insurance Agent with the State of Georgia Office of Insurance and Fire Safety.
Educated consumers on various insurance policies and conduct necessary enrollments.
Enhanced client satisfaction by providing personalized insurance solutions and excellent customer service.
Conducted thorough risk assessments to develop tailored insurance solutions that met individual client needs.
Assisted clients in the claims process, ensuring smooth communication between them and the insurer for timely resolution of claims.
Provided ongoing support to existing clients, addressing their concerns and resolving any issues promptly and professionally.
Maintained up-to-date knowledge of industry trends and regulatory changes, enabling prompt adaptation to new market conditions.
Maintained high standards of customer service by building relationships with clients.
Utilized CRM software to manage client relationships.
Executive Assistant and New Vehicle Inventory Manager
ATLANTA CLASSIC CARS, INC
09.1998 - 07.2008
Provided high-level administrative support to General Manager and Sales Managers of leading luxury automobile dealership.
Played an integral role in day-to-day operations within the dealership.
Managed $12 million vehicle inventory.
Bought and traded vehicles to maintain a short days’ supply and to keep inventory fresh and desirable.
Processed all paperwork and payments associated with dealer trades.
Compiled and analyzed data from monthly reports to assist in General Manager’s preparation for quarterly production meetings.
Attended quarterly meetings as the Atlanta market’s selected representative on the Mercedes Benz Southeast Regional “Geographic Lineset Committee” for inventory management.
Cultivated and nurtured relationships with Inventory Managers, Sales Managers and General Managers at dealerships throughout the United States and Puerto Rico.
Organized annual Mercedes Benz Championship Golf Tournament for 200+ VIP customers
Organized and coordinated events and parties for customers and employees to celebrate the arrival of a new vehicle to the marketplace.
Supervised a full dealership relocation. Developed and implemented the plan to relocate 175+ employees and 250+ vehicles without losing more than a half a day of business.
Education
Bachelor of Science Degree in Psychology -
Georgia State University
Atlanta, Georgia
Skills
Executive Support
Administrative Support
Strong Problem Solver
Schedule & calendar planning
Information confidentiality
Interpersonal Communication
Professional and mature
Travel Coordination
Meeting planning
Advanced MS Office Suite
Reliable and Responsible
Honest and Dependable
References
References are available upon request.
Hobbies
Floral design
Timeline
Executive Assistant to Chief Product Officer
HEXAGON MANUFACTURING INTELLIGENCE
11.2021 - Current
Project Specialist
CISCO SYSTEMS INC & TECHNICOLOR
11.2015 - 10.2021
Civic Council Member
CISCO SYSTEMS INC & TECHNICOLOR
07.2013 - 11.2015
Executive Assistant to the Director
CISCO SYSTEMS INC
04.2010 - 11.2015
Independent Insurance Agent
AFLAC OF COLUMBUS
07.2008 - 04.2010
Executive Assistant and New Vehicle Inventory Manager
ATLANTA CLASSIC CARS, INC
09.1998 - 07.2008
Bachelor of Science Degree in Psychology -
Georgia State University
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