Wendy Toal

• Duties: Basic janitorial services such as vacuuming, sweeping, trash removal clean and sanitize all surfaces; also seasonal lawn and grounds maintenance.
• Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
• Maintained floor cleaning and waxing equipment.
• Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.

• Duties: Work with customers on a daily basis, ringing up sales, accepting money for items purchased, and assisting customers when there are price discrepancies, also help with cleaning stalking and fronting the store when needed. Made specialty coffees as well.
• Seasonal Job

• Duties: Work with customers on a daily basis, ringing up sales, accepting money for items purchased, and assisting customers when there are price discrepancies, also help with cleaning stalking and fronting the store when needed.
• Retail

• Duties: I helped the general manager perform the duties required to keep the restaurant running smoothly. As the assistant manager I was also responsible for kitchen operations, i.e. cooking and food maintenance. At times i was responsible for training and ensuring that other staff performs their respective duties correctly; also, maintain health and safety standards. I was also responsible for closing my shifts sails and perform deposits.
• Restaurant/Food Services
• Reason for time laps between work with MCCS and Dairy Queen was maternity and military move to Texas.

• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Assisted customers in understanding products and services, fostering positive relationships.
• Processed service requests efficiently, ensuring timely completion of tasks.
• Documented customer interactions accurately to maintain comprehensive records.

• Processed incoming calls and inquiries, providing exceptional • Help identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
• Confer with customers about inspection results, recommend corrective procedures, and prepare work order for needed

repairs.

• Prepare a repair order showing time, cost, and labor estimates for service.
• Write a brief description of the problem on the repair order to help the mechanic locate the problem.
• Explain the work performed and the charges to the customer.
• Organized office supplies and inventory to maintain efficient workflow.