Wendy Tobar
The Bronx,NY
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
5
5
years of professional experience
Work History
Store Manager
Verizon
New York, NY
11.2024 - Current
- Managed inventory tracking and physical inventory counts to minimize loss.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Market Sales Manager
Wireless Vision, T-Mobile
New York, NY
11.2023 - 10.2024
- Maintained accurate records of all transactions related to product sales.
- Supported sales team members to drive growth and development.
- Coached, developed and motivated team to achieve revenue goals.
Retail Sales Manager
Wireless Vision, T-Mobile
New York, NY
05.2022 - 11.2023
- Ensured customer satisfaction by handling inquiries, complaints, and returns professionally.
- Monitored employee performance and provided feedback to improve productivity.
Retail Sales Representative
Wireless Vision, T-Mobile
New York, NY
09.2020 - 04.2021
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Implemented visual merchandising standards, creating attractive displays to increase sales.
Retail Sales Associate
Boost Moblie
New York, New York
02.2020 - 08.2020
- Answered questions about current promotions and resolved issues according to store policies.
Education
High School Diploma -
Collegiate Institute For Math And Science
The Bronx, NYSkills
- Inventory management
- Customer engagement
- Employee coaching
- Transaction processing
- Team motivation
- Customer service
- Performance monitoring
- Sales strategy
- Conflict resolution
- Time management
- Data analysis
- Staff training
Timeline
Store Manager
Verizon
11.2024 - Current
Market Sales Manager
Wireless Vision, T-Mobile
11.2023 - 10.2024
Retail Sales Manager
Wireless Vision, T-Mobile
05.2022 - 11.2023
Retail Sales Representative
Wireless Vision, T-Mobile
09.2020 - 04.2021
Retail Sales Associate
Boost Moblie
02.2020 - 08.2020
High School Diploma -
Collegiate Institute For Math And Science