Wendy Tong
Carey,OH
Summary
I have almost 8 years experience in case management. I have a true passion for helping those in need. I have had my own experience in being a survivor of domestic violence. With the training and experience that I have had, my true calling in life is to educate, listen, and try to understand how others are feeling during the hardest time in their life. This job opening is my dream job and I would be honored to be part of an amazing organization like this.
Overview
25
25
years of professional experience
Work History
Shelter Case Manager
Open Arms
05.2021 - Current
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Education on domestic violence, and safety planning.
- Assisting survivors with CPO’s and in criminal cases.
Women’s Program Manager
City Mission Of Findlay
06.2016 - 05.2021
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Coached team members on productivity strategies to accomplish challenging goals.
- Identified program obstacles and communicated possible impacts to team.
- Developed and maintained weekly events and outings for residents in the program.
- Taught Bible classes daily.
Florist
Sink’s Florist
09.1999 - 02.2014
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
Education
Diploma - Millstream-Marketing Classes
Findlay High School
Findlay, OH06.1999
Skills
- Domestic Abuse & Rape Education
- Individualized Counseling
- Referral Coordination
- Community Outreach
Timeline
Shelter Case Manager
Open Arms
05.2021 - Current
Women’s Program Manager
City Mission Of Findlay
06.2016 - 05.2021
Florist
Sink’s Florist
09.1999 - 02.2014
Diploma - Millstream-Marketing Classes
Findlay High School