Wendy Tyler

• Assisted physicians with patient examinations and procedures to enhance clinical efficiency.
• Managed patient records using electronic health record systems for accurate documentation and data retrieval.
• Coordinated patient scheduling and follow-up appointments to optimize clinic workflow and reduce wait times.
• Educated patients on treatment plans, medications, and post-operative care to improve compliance and outcomes.
• Trained new staff on office policies, procedures, and medical protocols to ensure team competency and alignment.
• Streamlined inventory management for medical supplies, reducing waste and ensuring availability during procedures.
• Implemented process improvements that increased patient satisfaction scores through enhanced communication strategies.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.

Same as previous job, Medical Assistant working with patients in a pain clinic.