Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Wendy Urquiza

Rosharon,TX

Summary

Dynamic Customer Service Representative with two years of experience, committed to fostering exceptional client relationships and enhancing customer satisfaction. Proficient in client relationship building and personal styling, with a record of identifying customer needs and delivering effective solutions. Adept at collaborating with team members to create an inviting environment, ensuring a positive experience for all clients. Bilingual with strong time management skills, ready to transition into a Preschool Teacher role, bringing a passion for nurturing and educating young minds.

Overview

3
3
years of professional experience

Work History

Style Consultant

Target
Pearland
09.2024 - Current
  • Advised clients on fashion choices to enhance personal style and confidence.
  • Curated seasonal collections to align with current trends and customer preferences.
  • Conducted style workshops, educating clients on wardrobe management and outfit coordination.
  • Collaborated with team members to optimize store layout for improved customer experience.
  • Provided exceptional customer service, ensuring satisfaction and loyalty.

Cahier

Charleys Philly Cheese Steak
Missouri City
03.2024 - 09.2024
  • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
  • Greeted customers in a friendly and professional manner
  • Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a X% increase in sales
  • Operated cash register, credit card machine, and other electronic equipment accurately and efficiently

General Merchandiser

Marshalls
Pearland
09.2022 - 01.2024
  • Greeted customers in a friendly and professional manner
  • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
  • Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
  • Assisted customers with locating items and providing product information

Education

High School Diploma -

Ridge Point High School
05.2024

Skills

  • Client relationship building
  • Personal styling
  • Teamwork and collaboration
  • Customer services
  • Attention to detail
  • Styling
  • Client satisfaction

LANGUAGES

English
Full Professional
Spanish
Native or Bilingual

Timeline

Style Consultant

Target
09.2024 - Current

Cahier

Charleys Philly Cheese Steak
03.2024 - 09.2024

General Merchandiser

Marshalls
09.2022 - 01.2024

High School Diploma -

Ridge Point High School
Wendy Urquiza