Summary
Overview
Work History
Education
Skills
Awards
Languages
Certification
Timeline
Generic

Wendy Valeria Cardona

Katy,TX

Summary

Seasoned manager with a proven track record of enhancing departmental performance and staff development at Amazon. Demonstrates exceptional leadership abilities and effective communication, bilingual in Spanish and English. Skilled in inventory management, achieved significant improvements in operational efficiency. Excelled in fostering team growth and achieving strategic goals, ensuring customer satisfaction and financial objectives are surpassed.

Passionate caregiver dedicated to providing exceptional care to individuals in need.

Dedicated professional with strong work ethics, committed to delivering high-quality results. Demonstrated ability to consistently meet deadlines and exceed expectations. Skilled in collaborating with cross-functional teams to achieve organizational goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

manager

friendswood, tx
02.2024 - Current
  • Accomplishes department objectives by managing staff.
  • Plans and evaluates department policies, processes, priorities, and performance goals.
  • Maintains staff by recruiting, onboarding, training, assessing, and promoting employees.
  • Ensures that their department is on track to meet performance goals and makes adjustments based on performance data as needed.
  • Motivates direct reports by providing positive feedback and skills development.
  • Accomplishes staff results by communicating job expectations and planning, monitoring, and appraising job results.
  • Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
  • Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
  • Defines objectives, identifies and evaluates trends and options, chooses courses of action, and evaluates outcomes.
  • Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action.

ship dock warehouse member / delivery driver

Amazon
Richmond, TX
06.2021 - 01.2024
  • Loading and unloading heavy packages.
  • reviewing documentation, maintaining records, and conducting shipment inspections to ensure compliance with the company's standards and regulations.
  • address issues and concerns, resolving them in a timely manner.
  • ship dock must maintain an active communication line with staff for a smooth and efficient workflow.

CNA clinicals

The crescent
Sugarland, tx
10.2023 - 10.2023
  • Learn skills. Practice skills like taking vital signs, performing bed baths, and assisting with activities of daily living.
  • Work with patients. Become familiar with patients' care needs and medications, and understand how to follow instructions from nurses.
  • Gain experience, build confidence, and gain insight into what a typical day for a nurse is like.
  • Develop critical thinking. Analyze how they handled each situation during clinical post-conference meetings.

cashier / customer service returns

Home depot
Katy, tx
03.2021 - 08.2021
  • Greeting customers, answering questions, and resolving complaints.
  • Uses a cash register to process sales by scanning items and totaling purchases.
  • Processes coupons and store discounts.
  • Answers customer questions and resolves customer service issues.
  • Facilitates return transactions.
  • Refers to price sheets and sale bulletins to ensure prices are up-to-date.

shift lead

Loves travel stop
Katy, tx
02.2018 - 06.2021
  • Managing employees: Assigning tasks, monitoring attendance, and conducting performance reviews.
  • Handling customer issues: Addressing customer complaints and concerns, and ensuring customer satisfaction.
  • Maintaining the business: Stocking inventory, balancing cash drawers, and ensuring the workplace is clean.
  • Training employees: Teaching new and current employees company policies and procedures.
  • Planning and scheduling: Creating schedules for employees and communicating updates between shifts.
  • Adhering to company policies: Ensuring that employees follow company and legal regulations.

Education

high school diploma -

Royal high school
Brookshire, tx

Some College (No Degree) -

Houston Community College
katy, tx

Skills

  • Inventory Management
  • Leadership Abilities
  • Effective Communication
  • Fluent in Spanish and English

Awards

  • Certified Nursing Assistant
  • BLS (American Heart Association)

Languages

  • English
  • Spanish

Certification

  • CNA
  • BLS (AHA)

Timeline

manager

02.2024 - Current

CNA clinicals

The crescent
10.2023 - 10.2023

ship dock warehouse member / delivery driver

Amazon
06.2021 - 01.2024

cashier / customer service returns

Home depot
03.2021 - 08.2021

shift lead

Loves travel stop
02.2018 - 06.2021

high school diploma -

Royal high school

Some College (No Degree) -

Houston Community College

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Wendy Valeria Cardona