Wendy Villanueva
Houston,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Hairstylist
Visible Changes Salon
Houston, TX
10.2024 - Current
- Performed haircuts, and styling using various techniques.
- Consulted with clients to determine desired hairstyles and services.
- Educated clients on proper home hair care maintenance techniques.
- Developed relationships with new clients through referrals from existing customers.
- Maintained cleanliness and organization of workstations and salon areas.
Receptionist
Visible Changes Salon
Houston, Tx
02.2024 - 10.2024
- Greeted clients warmly and managed front desk operations efficiently.
- Answered phone calls promptly and directed inquiries to appropriate staff.
- Scheduled appointments using salon management software effectively.
- Handled cash and processed payments accurately at the register.
- Processed payments and updated accounts to reflect balance changes.
Customer Service Representative
Conn's Home Plus
Houston, TX
10.2021 - 08.2023
- Process standard loan payments
- Maintained a balanced register at all times
- Transfer customers to appropriate department
- Adhere to strict safe deposit box guidelines
- Prepare next day deposits
Education
Sam Houston Math, Science, And Technology Center High School
Houston, TexasSkills
- Customer service
- Cash handling
- Relationship building
- Effective communication
- Problem solving
- Marketing
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Hairstylist
Visible Changes Salon
10.2024 - Current
Receptionist
Visible Changes Salon
02.2024 - 10.2024
Customer Service Representative
Conn's Home Plus
10.2021 - 08.2023
Sam Houston Math, Science, And Technology Center High School