Wendy Porrata
Licensed Social Worker
Bronx,USA
Summary
Social Worker with extensive experience at the Department for the Aging, specializing in strategic planning and community engagement. Demonstrated success in facilitating support groups and developing training programs that enhance service delivery and client outcomes. Bilingual in Spanish, with a strong ability to build relationships and improve systems for diverse populations.
Overview
23
23
years of professional experience
Work History
Community Advocate
Department for the Aging (DFTA) Mayor’s Action Plan (MAP) initiative
New York, USA
02.2015 - 08.2023
- Conducting outreach within the targeted NYCHA developments/communities; engaging, identifying, and recruiting formal/informal kinship caregivers of minor children in needed services
- Providing clients with case assistance, advocacy, referrals to permanent/long-term community resources as needed
- Engaging, networking, and presenting services offered by the DFTA through the MAP initiative and operating out of the Grandparent Resource Center to community members, leaders, and their stakeholders
- Scheduling and developing trainings in partnership with the NYPD and other agency initiative partners on topics such as: gang awareness, domestic violence, elder abuse, bullying, child abuse, and other related topics
- Documenting services in the Senior Tracking Analysis & Reporting System (STARS) and maintain case records
- Facilitating support groups and kinship trainings/workshops
- Providing task supervision to MSW Student Intern as needed
- Planning participating in special projects such as Grandparent’s Day events, Holiday Drive, Tenant Association and Community Board District meetings as needed
- Working on student social work supervision, planning, and executing training for staff and clients
Counseling/Clinical Social Worker
Integrity Senior Services
Bronx, USA
01.2017 - 09.2018
- Received referrals, completed intakes, psychosocial, service plans, applications, recertification’s, and case notes
- Provided counseling to home bound seniors, terminally ill clients, and their families
- Completed service plans, connect clients and their families to community resources and services
- Utilized cognitive behavioral (CBT), Interpersonal therapy and couple/family counseling
Supervising Social Worker
HELP/PSI Inc.
Bronx, USA
02.2013 - 02.2015
- Responsible for the delivery and oversight of the program, project management, facility upkeep, personnel, and New York State AmidaCare reporting requirements
- Oversight of program implementation, management, and evaluation and quality assurance and utilization review activities
- Ensured program adherence to policies and procedures, and care coordination between treating professionals, direct care staff and other support staff
- Monitored service provision addressed all aspects of comprehensive program components
- Provided communication between the program, senior administrator, and regulatory agencies
- Assured that all program reports were submitted in a timely manner as required by funders
- Developed, implemented, and monitored administrative, clinical, and billing systems
- Maintained confidentiality according to good/ethical practice standards and the HIPAA law
- Attended corporate wide committees such as Compliance, Performance Improvement, Safety and Ethics
- Responsible for the recruitment, employment, and release of all programmatic personnel and consultants in coordination with corporate human resource division
- Managed and made recommendations, and resolving staff conflicts in accordance with organizational policies
- Maintained a positive team climate, which helped attract, motivate, and retain diverse staff
- Provided weekly supervision
- Conducted annual performance evaluations, reviews biannually at a minimum and ensuring each staff had professional development plan
- Identified and implemented calendar for staff development training based on professional development goals and emerging evidence-based practices as well as participant needs
Social Work Administration Intern
NYS Office of Children and Family Services (OCFS)
New York, USA
08.2012 - 05.2013
- Developed databases for customer contact information and essential data points.
- Compiled monthly financial reports utilizing accounting software applications.
- Managed calendars for executive team, ensuring timely task assignments.
- Coordinated with vendors on orders, deliveries, and payments.
- Processed incoming mail, sorting and distributing items appropriately.
- Maintained office equipment, including printers, copiers, and scanners.
- Supervised administrative staff, delegating tasks to optimize workflow.
- Implemented filing systems to enhance document organization and retrieval.
Social Work Administration Intern
Union Settlement Association
New York, USA
08.2011 - 05.2012
Patient Navigator
The Institute for Family Health
Bronx, USA
11.2010 - 07.2011
Independent Living Specialist (temporary)
Bowery Residents' Committee
New York, USA
02.2010 - 08.2010
Case Manager
Citizens Advice Bureau
Bronx, USA
10.2007 - 12.2008
Program Specialist II
Citizens Advice Bureau
11.2005 - 09.2007
Community Follow-up Worker
Citizens Advice Bureau
10.2004 - 11.2005
Education
Licensed Master Social Worker - Organization. Management And Leadership
(Associate of Social Work Board ASWB)
Licensing Exam:Pearson VUE01.2014
M.S.W. -
Silberman School of Social Work, Hunter College
New York, New York05.2013
BA - Social Science
College of New Rochelle
Bronx, New York05.2010
Skills
- Bilingual in Spanish
- Microsoft Office Suite
- Presentation development
- Strategic planning
- Staff training
- Community engagement
- Group facilitation
- Relationship management
- Community initiatives
- Leadership development
- File auditing
- System improvement
Training
- NDRI Care Coordination
- Assessments
- Diagnostic Assessment
- Youth and HIV
- Alternative Therapies
- Fire and Safety
- Reassessments and Service plans
- Cultural Competency
- Medicaid Spend Down
- Triple Diagnoses Training
- Policy and Procedures
- How to Complete a Brief Intake Assessment
- Boundaries
- Special Needs Program
- Medicaid and Disability Eligibility
- HIV Confidentiality
- Introduction to Case Management On-Line Training Communications
- Benefits and Advocacy
- Child Abuse
- Aids Institute Reporting System (AIRS) Data Entry
- Uniformed Reporting System (URS) Data Entry
- EPIC Data System
- Connections Data System
- Promis Data System
- Awards Data System
- Public Assistance
- Advocacy Skills
- Requesting and Preparing for a Fair Hearing
- Aids Institute TAB
- Escort and Home Visits
- Families from Assessment to Service Plans
- Housing Stability Plus
- Mental Illness
- Confidentiality
- Families and Medicaid Eligibility
- Senior Tracking, Analysis and Reporting System (STARS)
- Assisted with Creating, Implementing to Staff training: TREAT
- STARS
- PeerPlace and others
Personal Information
Title: LMSW
Timeline
Counseling/Clinical Social Worker
Integrity Senior Services
01.2017 - 09.2018
Community Advocate
Department for the Aging (DFTA) Mayor’s Action Plan (MAP) initiative
02.2015 - 08.2023
Supervising Social Worker
HELP/PSI Inc.
02.2013 - 02.2015
Social Work Administration Intern
NYS Office of Children and Family Services (OCFS)
08.2012 - 05.2013
Social Work Administration Intern
Union Settlement Association
08.2011 - 05.2012
Patient Navigator
The Institute for Family Health
11.2010 - 07.2011
Independent Living Specialist (temporary)
Bowery Residents' Committee
02.2010 - 08.2010
Case Manager
Citizens Advice Bureau
10.2007 - 12.2008
Program Specialist II
Citizens Advice Bureau
11.2005 - 09.2007
Community Follow-up Worker
Citizens Advice Bureau
10.2004 - 11.2005
Licensed Master Social Worker - Organization. Management And Leadership
(Associate of Social Work Board ASWB)
M.S.W. -
Silberman School of Social Work, Hunter College
BA - Social Science
College of New Rochelle
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