Rocio Fierro
Chicago,IL
Summary
To obtain a challenging position within a Healthcare setting where I can gain experience, help, achieve its goal and contribute to its success.
Overview
17
17
years of professional experience
Work History
Patient Benefits Advocate Team Leader
Erie Family Health Center
Chicago, IL
- Current
- Supervise West Town Patient Benefits Advocate Staff.
- Provide a monthly work schedule for team .
- Perform daily deposits.
- Registered patients, inputting charges, scheduling, and verifying appointments.
- Verifying insurance
- Collect payments at the time of service, applied fee scales appropriately, safeguarding cash, and verifying insurance.
- scheduling urgent referral
Medical office Assistant /Registered Medical Assistant
Erie Family Health Center
Chicago, IL
01.2009 - 01.2019
- Assist RNs with managing Electronic Health Record System desktop
- Perform Vital signs for patients that walk in to see RN
- Perform Office clerical duties such as answering telephones, scheduling appointments, and verifying patient information as well as tracking down no show patients
- Receive and Process request for refill of medications as well as respond to requests for clarification of prescriptions from pharmacies
- Responsible for ordering, stocking and maintaining inventory of in-house pharmacy
- Monitor expiration dates and dispose of medications prior to expiring
- Receive and process request for WIC/Physical forms
- Process prior approval for medications not covered with patients’ insurance
- Process urgent referrals
- Manage and distribute Medaccess medications for uninsured patients.
Medical Assistant Extern
Chicago Health works
Chicago, IL
01.2008 - 01.2008
- Measured vital signs
- Prepare treatment rooms for examination of patients
- Gave injections and treatments and performed routine laboratory tests
- Maintained the examination rooms cleaned and stock with supplies
- Performed front office clerical duties such as answering telephones, checking patients in and out.
Education
Associate in Applied Science - Medical Assisting
Robert Morris University
Chicago, IL01.2008
Skills
- Certified Registered Medical Assistant
- CPR
- AED certification
- Bilingual in Spanish
- Knowledge in Microsoft Office Word
- Knowledge in Microsoft Office Excel
- Knowledge in Microsoft Office PowerPoint
- Knowledge in Alliance electronic Medical Record System (Epic)
- Outstanding oral communication skill
- Outstanding written communication skill
References
- Carolyn Payne, MD, Internal Medicine Provider, Erie Family Health Center, 1701 West Superior St., Chicago, IL, 60622, (812)361-8028
- Erin Raether, RN, Community Health RN, Team Leader -Supervisor, Erie Family Health Center, 1701 West Superior St., Chicago, IL, 60622, (773) 316-6310
- Laura Schwab, MD, Pediatrician Provider, Erie Family Health Center, 1701 West Superior St., Chicago, IL, 60622, (312) 952-8021
Timeline
Medical office Assistant /Registered Medical Assistant
Erie Family Health Center
01.2009 - 01.2019
Medical Assistant Extern
Chicago Health works
01.2008 - 01.2008
Patient Benefits Advocate Team Leader
Erie Family Health Center
- Current
Associate in Applied Science - Medical Assisting
Robert Morris University
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