Isela Herrera

Medical Assistant

• Facilitate seamless patient care with thorough and accurate documentation of medical histories, vital signs.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Assist physicians with minor surgeries, including preparing exam rooms and sterilizing instruments.
• Completed EKGs and other tests based on patient needs at time of visit.

Team Lead

• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Trained new employees, and coached team members in techniques necessary to complete job tasks.
• Worked different stations, manage schedules to cover all shifts throughout the day.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.

Vaccine Coordinator

• Staying up to date with CDC guidelines , applying adequate information to our facility and maintaining proper documentation .
• Ensured proper storage of vaccines, keeping them within recommended temperature ranges at all times to maintain effectiveness.
• In charge of monthly inventory for both Private and VFC vaccines .
• Reduced discrepancies by conducting regular audits and reconciling inventory records

• Advocate Healthcare- Worked as the lab technician, performed phlebotomy, in charge of lab distribution also of all lab results as well as ordering all medical supplies .
• Ob-Gyne Faculty- Patient intake, Assist with EMB, Leep, IUD, and Colposcopy procedures.
• Ob-Gyne Treatment Center-Patient intake , vitals, assist with procedures, worked triage, answered a high volume of calls, and scheduled patient appointments.
• Aunt Martha's Youth Center- Patient intake , performed phlebotomy, administered injections and was in charge of stocking all exam rooms .
• Infant Welfare Society- Worked in the pediatric department took vitals, administered injections, in-house labs, in charge of stocking exam rooms.

• Performed Phlebotomy , prepared paper work for lab distribution and tracking lab results with the management of abnormal labs.
• Responsible for the pediatric and adult vaccine registry within state regulation.
• Assisted and managed the front desk which included answering phones , scheduling patient appointments and verifying benefits .
• Responsibilities included assisting physician in surgical procedures as well as preparing exam rooms .

• Performed meticulous and accurate maintenance of over 1,000 files for clients .
• Reconciled cash drawers for the account receivables department

• Administered injections, performed phlebotomy, urinalysis, EKG, and other lab procedures quickly and accurate .
• Took vitals, did charting, and elicited relevant information during pre-exam interviews, enabling physician exams to proceed quickly .
• Acted as dynamic team member, assisting in administrative front office and rear office procedures as needed to increase office efficiency.