Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendy W. Moses

Advance

Summary

Facilitated communication with internal teams, assisting in rectifying loan problems and detailing variances in loan frameworks

Overview

29
29
years of professional experience

Work History

Loan Servicing Specialist

WELLS FARGO BANK, NA
09.2005 - Current
  • Executed interpretation of legal loan documentation and loan structures for accurate processing.
  • Conducted regulatory due diligence and entered corresponding data for various loan types.
  • Fostered relationships with peers and line partners to facilitate effective communication.
  • Verified transaction accuracy and resolved discrepancies promptly.
  • Compiled funding information and documentation for requested disbursements efficiently.
  • Managed system General Ledger balances while addressing issues as they arose.
  • Contributed to internal improvement projects aimed at enhancing operations.
  • Oversaw compliance, processing, and closing of diverse loan products.

Business Systems Specialist

WELLS FARGO BANK, NA
08.2002 - 09.2005
  • Coordinated department BCP efforts, including training, testing, and maintenance of recovery plans.
  • Gathered and analyzed monthly production statistics, providing comprehensive reports.
  • Facilitated team meetings to discuss updates and modifications to existing measures.
  • Developed matrices to enhance tracking and reporting efficiency.

Administrative Assistant/Facilities Coordinator

WELLS FARGO BANK, NA
02.1997 - 08.2002
  • Coordinated all divisional facility management for a multi-site division with 500+ staff.
  • Oversaw staff moves by completing necessary documentation and procuring cubicle components.
  • Acted as liaison between facility landlord and tenant to ensure smooth operations.
  • Maintained databases for performance metrics, driving data-driven decision-making.
  • Updated business unit’s website, improving accessibility and user engagement.
  • Handled processing of employee information forms and work orders in a timely manner.
  • Performed diverse administrative duties including scheduling meetings and managing travel arrangements.
  • Compiled comprehensive PowerPoint presentations for client meetings to present strategic objectives.

Education

High School Diploma -

WEST SPRINGFIELD HIGH SCHOOL
Springfield, Virginia

Skills

  • Microsoft Office proficiency
  • Credit processing expertise
  • Service-oriented mindset
  • Effective communication abilities
  • Loan IQ knowledge
  • AFS system skills
  • CLAS platform familiarity
  • Eagle program utilization
  • Emerald application usage
  • SMP/SUV tool understanding
  • eCAR system proficiency
  • Blast software operation

Timeline

Loan Servicing Specialist

WELLS FARGO BANK, NA
09.2005 - Current

Business Systems Specialist

WELLS FARGO BANK, NA
08.2002 - 09.2005

Administrative Assistant/Facilities Coordinator

WELLS FARGO BANK, NA
02.1997 - 08.2002

High School Diploma -

WEST SPRINGFIELD HIGH SCHOOL

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Wendy W. Moses