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Wendy Zierden
White Bear Lake,MN
Summary
Dynamic professional with extensive experience in customer service and team management. Skilled in scheduling mastery and policy enforcement, contributing to improved operational efficiency and effective communication strategies that drive team performance.
Overview
29
29
years of professional experience
Work History
Receptionist Manager
State of Minnesota Department of Employment and Eco Development
Saint Paul, MN
02.1996 - 02.2025
- Improved operational efficiency by streamlining processes and implementing new systems.
- Collaborated across departments to identify opportunities for process improvements and increased efficiency.
- Enhanced team productivity with effective communication strategies and regular performance reviews.
Education
High School Diploma -
Moundsview Senior High
Moundsview MNSkills
- Customer service focus
- Greeting and seating clients
- Policy enforcement
- Team building expertise
- Scheduling mastery
- Meeting facilitation
- Human resource management software
Timeline
Receptionist Manager
State of Minnesota Department of Employment and Eco Development
02.1996 - 02.2025
High School Diploma -
Moundsview Senior High