Victoria R. DeVirgiliis
Middletown(NJ)
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Marketing position. Ready to help the team achieve company goals.
Overview
3
3
years of professional experience
Work History
Amusement Park Trainer/Manager on Duty
Keansburg Amusement Park NJ
06.2023 - Current
- Operated rides and attractions, ensuring safety and compliance with regulations.
- Assisted guests with inquiries, enhancing overall customer experience and satisfaction.
- Monitored ride operations, performing routine checks to maintain equipment functionality.
- Trained new employees on safety protocols and operational procedures for efficient workflow.
- Responsible for the daily park earnings on the days that I managed.
- Collaborated with team members to streamline daily operations and improve service delivery.
- Resolved guest complaints promptly, demonstrating strong problem-solving skills and customer focus.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events, and landmarks.
- Promoted the safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules, and safety policies.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
Education
Bachelor of Science - Marketing
Rowan University
Glassboro, NJ05-2028
High School Diploma -
Middletown High School North
Middletown, NJ06-2024
Skills
- New hire training
- Planning and coordination
- Interpersonal communication
- Creative problem solving
- Multimedia creation
- Presentations and demonstrations
Timeline
Amusement Park Trainer/Manager on Duty
Keansburg Amusement Park NJ
06.2023 - Current
Bachelor of Science - Marketing
Rowan University
High School Diploma -
Middletown High School North