Wendy Diane Mundell
Cary,NC
Summary
Dedicated and detail-oriented Surgery and Frenectomy Coordinator with four years of experience in the healthcare industry. Proven ability to manager administrative tasks efficiently while providing excellent patient care and customer service. Adept to handling high volume environments with professionalism and poise, ensuring smooth operations and a positive experience for all patients and visitors.
Overview
11
11
years of professional experience
Work History
Surgery/Frenectomy Coordinator and Front Office Lead
High House Pediatric Dentistry
09.2020 - Current
- Serve as primary staff liaison with all surgery patients from initial physician recommendation for surgery until surgery is completed
- Verify patient dental and medical insurance via phone, internet, or fax
- Estimate patient financial responsibility after verifying their benefits
- Update and Re-bill unpaid claims to insurance plan via computer system or mail
- Perform initial consultations and follow up visits aside physician
- Supervise front desk employees ensuring patients are taken care of in a professional and friendly manner
- Social media and marketing for office.
Nanny
08.2017 - 04.2020
- Used my background in Early Childhood Education to implement educational activities
- Sparked creativity and imagination by helping children discover new things each day.
Lead Teacher
The Grove School
03.2013 - 07.2017
- Created classroom environment that was stimulating, encouraging, and adaptable to student's needs
- Met regularly with parents to discuss their child's progress and needs, determine their priority for their children, and suggested ways that could promote learning and development
- Attended professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence.
Education
Bachelor of Arts - Psychology
The University of North Carolina At Greensboro
Greensboro, NC05.2009
Skills
- Dental Insurance
- Willingness to learn
- Ability to multitask and work in a fast-paced environment
- Social Media Marketing
- Friendly Demeanor
- Event Coordination
- Customer Service
- Relationship Building
- Insurance Verification
- Team Leadership
Timeline
Surgery/Frenectomy Coordinator and Front Office Lead
High House Pediatric Dentistry
09.2020 - Current
Nanny
08.2017 - 04.2020
Lead Teacher
The Grove School
03.2013 - 07.2017
Bachelor of Arts - Psychology
The University of North Carolina At Greensboro
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