Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wendy Genao-Bisono

Philadelphia,PA

Summary

Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.

Overview

15
15
years of professional experience

Work History

Assistant

haig and co salon
Bala-Cynwyd
03.2016 - Current
  • Salon assistant
  • Front desk.
  • Offered reception coverage to relieve staff during absences or breaks.

Front Desk Manager

Saks Fifth Avenue
Bala-Cynwyd, PA
09.2009 - 10.2015
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Counted tills at the beginning of the shift with start money and balanced and reconciled the register, reflecting financial discrepancies, refunds, and account deferrals.
  • Scheduled service and changed and ordered toner to keep printers and copiers functioning.
  • Trained newly hired top talent to fill key positions and maximize productivity.

Education

Cosmetology -

Empire Beauty School
03.2008

diploma - accounting

High School of Economics And Finance
06.2001

Skills

  • Customer service
  • Bilingual
  • Sales
  • Computer skills

Languages

  • English, Expert
  • Spanish, Expert

Timeline

Assistant

haig and co salon
03.2016 - Current

Front Desk Manager

Saks Fifth Avenue
09.2009 - 10.2015

Cosmetology -

Empire Beauty School

diploma - accounting

High School of Economics And Finance
Wendy Genao-Bisono