Wendy Vasquez
DeSoto,TX
Summary
Hardworking individual enthusiastic about learning Real Estate field inside and out. Pursues opportunities to learn new skills. Offers strong administrative, relationship-building and problem-solving abilities. Driving customer satisfaction and leveraging problem-solving abilities to surpass sales targets led to achieving Top Producer status.
Overview
5
5
years of professional experience
Work History
Sales Agent Representative
Camden Homes
08.2022 - 05.2024
- Achieved Top Producer status by closing over 90 contracts in 2023.
- Developed tailored solutions for clients based on their unique needs and challenges, creating customer loyalty and trust.
- Exceeded monthly sales targets through proactive prospecting and lead generation.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Ensured compliance with company policies as well as federal, state, and local fair housing laws throughout the leasing process.
HOA Specialist
Camden Homes
12.2021 - 08.2022
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Scheduled monthly HOA meetings.
- Ensured homeowners were in compliance with HOA guidelines.
- Collected HOA dues in a timely manner.
Assistant Property Manager/ Closings Specialist
Camden Homes
04.2019 - 08.2022
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Facilitated ROFR program and ensured clients provided all proper documentation to close on their home in a timely manner.
Education
Real Estate License -
Champion School of Real Estate
Dallas, TX 11.2021
Bachelor of Science - Criminal Justice
UNT Dallas
Dallas, TX 05.2017
High School Diploma -
W.H Adamson High School
Dallas, TX 05.2013
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Client Relations
- Objection handling
Languages
Spanish
Native or Bilingual
Timeline
Sales Agent Representative
Camden Homes
08.2022 - 05.2024
HOA Specialist
Camden Homes
12.2021 - 08.2022
Assistant Property Manager/ Closings Specialist
Camden Homes
04.2019 - 08.2022
Real Estate License -
Champion School of Real Estate
Bachelor of Science - Criminal Justice
UNT Dallas
High School Diploma -
W.H Adamson High School
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