Wendy Lynn Bigham
Jewett,Tx
Summary
As an experienced Assistant Store Manager, I have a proven track record of increasing sales, reducing costs, and improving customer satisfaction. I have a deep understanding of store operations, from inventory management to customer service, and I’m adept at motivating and leading teams to success. My commitment to driving growth and efficiency has enabled me to make a lasting impact on the bottom line. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor
Brookshire Brothers
Jewett, TX
04.2015 - Current
- Managed all aspects of daily store operations such as inventory management, staff scheduling, and customer service, including hiring and terminations.
- Implemented cost-saving measures
- Worked in tandem with the store manager to create and implement effective sales tactics.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Collaborated with other departments to coordinate workflow processes between teams.
- Identified needs of customers promptly and efficiently.
Education
Umpqua Community College
01.2023
Axtell High School
01.1997
Skills
- Staff Management
- Operations Management
- Inventory Control
- Processes and procedures
- Process Monitoring and Improvement
- Financial Management
- Complex Problem-Solving
- Goal-Oriented
- Policy Enforcement
- Training and mentoring
Job Skills
- Computer experience-MS Word 2003, data entry, Excel, 10 Key
- Operating fax machine, copier, scanner
- Customer relations; preparing bank deposits; and cashiering
Certification
- Retail Management Certificate
References
References available upon request.
Timeline
Supervisor
Brookshire Brothers
04.2015 - Current
Umpqua Community College
Axtell High School
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