Wenoha Barnes
Ellensburg,WA
Summary
Adept at enhancing operational efficiency and customer satisfaction, demonstrated through a proven track record. Skilled in utilizing hotel management software and excelling in fast-paced environments. I bring a blend of great customer service and adaptability, ensuring a resilient and energetic approach to achieving results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Front Desk Agent/Housekeeping Room Attendant
SureStay Hotel By Best Western
06.2024 - Current
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Collected room deposits, fees, and payments.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Demonstrated adaptability during unexpected challenges such as system outages or emergency situations while maintaining composure under pressure.
Gas Station Clerk
Seven Eleven
09.2021 - 06.2023
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
- Replenished products on shelf, rotated products and confirmed adherence to code dating procedures.
Packaging Line Worker
Aerotek
08.2019 - 11.2019
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Assembled and installed products on production lines according to established guidelines.
Housekeeper Supervisor
Motel 6
09.2018 - 11.2019
- Completed cleaning tasks while spending majority of the day walking, twisting, and kneeling to get the job done.
- Returned vacant rooms into occupant ready status by deep cleaning, changing linens, restocking inventory, and removing trash.
- Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Textile Worker
Goodwill Store
10.2017 - 01.2018
- Received incoming materials and compared them to documented standards.
- Completed product assembly to final storage locations.
- Transported merchandise to sales areas and placed on shelves/racks.
Receptionist
Worksource
05.2017 - 07.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Team Member
Carl's Jr.
05.2016 - 10.2016
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Skillfully promoted menu items as well as beverages.
Laundry Attendant
Model K.E. Cleaners
05.2015 - 03.2016
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Laundering, Dry cleaning, ironing, and assembly of garments.
- Collecting and distributing garments to various customers.
Sandwich Artist
Loves Travel Stop & Country Store (Subway)
09.2013 - 11.2014
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
No Degree - Graphic Design
Full Sail University
Winter Park, FL2025
GED -
O.I.C Of Washington
Ellensburg, WA2013
Skills
- Great customer service
- Fast learner
- Energetic
- Adaptability
- Resilient
Timeline
Front Desk Agent/Housekeeping Room Attendant
SureStay Hotel By Best Western
06.2024 - Current
Gas Station Clerk
Seven Eleven
09.2021 - 06.2023
Packaging Line Worker
Aerotek
08.2019 - 11.2019
Housekeeper Supervisor
Motel 6
09.2018 - 11.2019
Textile Worker
Goodwill Store
10.2017 - 01.2018
Receptionist
Worksource
05.2017 - 07.2017
Team Member
Carl's Jr.
05.2016 - 10.2016
Laundry Attendant
Model K.E. Cleaners
05.2015 - 03.2016
Sandwich Artist
Loves Travel Stop & Country Store (Subway)
09.2013 - 11.2014
No Degree - Graphic Design
Full Sail University
GED -
O.I.C Of Washington
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