Weronika Balon
Plainfield,IL
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
MRI
Homer Glen, IL
01.2022 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
- Answered incoming calls, directing clients to individuals addressing specific needs.
Medical Assistant
Rogers Medical Ltd
Plainfield, IL
11.2019 - Current
- Prepared and administered medications to alleviate patient symptoms.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
Education
Associate of Science -
Lewis University
Romeoville, IL12-2022
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Data inputting
- Office administration
- File management
- Typing speed
- Documentation and reporting
- Office management
- Multi-line telephone systems
- Tech-Savvy
- Bookkeeping
- Verbal and written communication
- Customer/Client relations
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Vital signs monitoring
- Phlebotomy
- Electronic medical records
- Medical procedures
- Laboratory specimen collection
- Payment collection
- Diagnostic procedures
- Medical billing and coding
- Insurance claims
- Wound care specialist
- Insurance authorizations
- Direct patient care
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
- Resolved product issue through consumer testing.
Certification
- CNA - Certified Nurse Assistant
- RMA - Registered Medical Assistant
- CMA - Certified Medical Assistant
Languages
Polish
Native or Bilingual
Timeline
Receptionist
MRI
01.2022 - Current
Medical Assistant
Rogers Medical Ltd
11.2019 - Current
Associate of Science -
Lewis University