Wese Minyila
Sterling,VA
Summary
Experienced retail professional with 6 years enhancing sales, optimizing member services, and leading teams to drive growth. Proven track record in customer satisfaction and operational efficiency.
Overview
1
1
Language
6
6
years of professional experience
Work History
Certified Trainer
Buffalo Wild Wings
Leesburg, VA
11.2022 - Current
- Resolved customer complaints with 95% satisfaction
- Processed customer transactions efficiently using point-of-sale systems.
- Collaborated with team members to promote sales and improve store performance.
- Trained new staff on register operations and customer service standards.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
Retail Sales Associate
Calvin Klein
Leesburg, VA
07.2021 - 05.2022
- Assisted customers with product selection, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction.
- Executed visual merchandising strategies to align with seasonal promotions and trends.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Sales Associate
Kohl's
Leesburg, VA
12.2020 - 01.2021
- Assisted customers with product selections and inquiries, ensuring positive shopping experiences.
- Maintained organized merchandise displays to enhance store aesthetics and drive sales.
- Processed transactions accurately using point-of-sale systems, improving checkout efficiency.
- Collaborated with team members to execute promotional events, increasing customer engagement.
Education
Associate of General Studies - Communications
Northern Virginia Community College
Annandale, VA05-2027
High School Diploma -
Tuscarora High School
Leesburg06-2021
Skills
- Customer Service
- Time Management
- Sales Optimization
- Team Leadership
- Problem Solving
- Inventory Management
- Data Analysis
- Marketing Strategies
Languages
English
Full Professional
Timeline
Certified Trainer
Buffalo Wild Wings
11.2022 - Current
Retail Sales Associate
Calvin Klein
07.2021 - 05.2022
Sales Associate
Kohl's
12.2020 - 01.2021
Associate of General Studies - Communications
Northern Virginia Community College
High School Diploma -
Tuscarora High School