Summary
Overview
Work History
Education
Skills
Timeline
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Wesley Acton

Annapolis,MD

Summary

Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at The Market House by mastering multitasking and effective time management. Skilled in customer service and team collaboration, my approach always prioritizes safety and efficiency, as demonstrated during my tenure as Gate Guard at Anchor Aquatics.

Overview

4
4
years of professional experience

Work History

Host

The Market House
08.2023 - 10.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Gate Guard

Anchor Aquatics
05.2020 - 09.2020
  • Maintained a safe environment through effective communication with fellow gate guards and supervisors.
  • Enhanced security by diligently monitoring access points and verifying visitor credentials.
  • Kept check-in area clean and neat at all times.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Education

Saint Mary’s High School
Annapolis, MD
05.2023

Skills

  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management

Timeline

Host

The Market House
08.2023 - 10.2024

Gate Guard

Anchor Aquatics
05.2020 - 09.2020

Saint Mary’s High School

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Wesley Acton