Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Wesley Floyd

Bryan,TX

Summary

At the Aids Foundation of Houston, I spearheaded outreach initiatives, enhancing community awareness of mental health services, and expertly managed client cases, ensuring high satisfaction through problem-solving and referral coordination. My adeptness in crisis intervention and resource coordination significantly contributed to client progress and service accessibility.

Overview

10
10
years of professional experience

Work History

Benefits and Resource Counselor

Aids Foundation Of Houston
Houston, TX
02.1994 - 07.2004
  • Coordinated outreach efforts within the local community to raise awareness about mental health services offered by the organization.
  • Maintained accurate records of client progress using case management software systems.
  • Interviewed clients individually and in groups to assess situations, capabilities and problems.
  • Advised clients on options for accessing financial aid or other forms of assistance based on their individual circumstances.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified appropriate community resources and provided referrals for services.
  • Monitored progress towards goal achievement through regular case reviews and updates.

Education

High School Diploma -

Evan E. Worthing
Houston, TX
05-1986

Skills

  • Needs assessment
  • Referral coordination
  • Emergency intervention
  • Crisis intervention
  • Resource coordination
  • Problem-solving
  • Substance abuse prevention
  • Client needs assessment

References

References available upon request.

Timeline

Benefits and Resource Counselor

Aids Foundation Of Houston
02.1994 - 07.2004

High School Diploma -

Evan E. Worthing

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Wesley Floyd