Wesley Harris
Evergreen,AL
Summary
Licensed Alabama All-Lines Adjuster and Health / Life Agent (#3000798216) with recent intensive training in Xactimate, property scoping, and claims handling from MileHigh Adjusters Boot Camp. Completed Texas All-Lines Pre-Licensing coursework and 10-day hands-on adjuster academy. Proven analytical thinker with strong customer service, negotiation, and communication skills from insurance sales, teaching, and self-employment roles. Self-starter skilled in independent work, problem-solving, detailed documentation, and Microsoft Office. Seeking claims adjuster position to apply technical proficiency and dedication to fair, efficient claim resolution. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
26
26
years of professional experience
4
4
Certification
Work History
Self-Employed Sales & Service Professional
Self
2020.01 - Current
- Managed online sales, technical support, graphics design, AI development, and 3D printing services with full independent responsibility.
- Handled customer inquiries, troubleshooting, negotiations, and issue resolution while maintaining high satisfaction through detailed documentation and follow-up.
- Utilized Microsoft Office suite extensively for reporting, tracking, and business operations.
- (ongoing/part-time)
Team Driver
USA Truck
2023.08 - 2025.11
- Coordinated with dispatch and customers to expedite service, resolve issues, and ensure timely deliveries in high-pressure, deadline-driven environments.
- Planned efficient routes and managed detailed logs/documentation while adhering to strict regulations and safety protocols.
- Developed strong problem-solving and communication skills handling difficult situations and diverse stakeholders on the road.
- Managed and maintained maintenance log, driving log, and routing log as needed on a daily, weekly, and monthly basis.
Team Driver
Prime Trucking
2022.06 - 2023.07
- Managed route planning, load coordination, and customer/dispatch communication to meet service expectations and resolve delays.
- Maintained accurate records and adapted quickly to changing conditions, demonstrating reliability and attention to detail.
Elementary School Teacher
Selma City Schools
2022.08 - 2023.06
- Organized lesson plans, managed classrooms, and coordinated with administrators, parents, and colleagues in dynamic settings.
- Negotiated solutions to conflicts and communicated effectively with diverse groups, building rapport and resolving issues promptly.
Insurance Agent (Work-from-Home)
Everise
2021.09 - 2022.08
- Educated customers on life and health insurance products, conducted needs assessments, and closed sales through effective communication and relationship-building.
- Tracked sales performance, met quotas, and coordinated with management to ensure compliance and customer satisfaction.
- Gained foundational insurance knowledge, including policy explanation and customer service in a regulated environment.
Overseas Educator
2006.12 - 2019.12
- Taught in multicultural environments across multiple countries, adapting to diverse cultural norms and challenging situations.
- Planned curricula, coordinated with teams/parents/administration, and negotiated resolutions in high-stakes educational settings.
- Honed strong interpersonal, organizational, and problem-solving skills in independent, international roles.
Education
Bachelor of Science - Business
Athens State University
Athens, Alabama06.2006
Skills
- Claims Software: Xactimate (proficient in sketching, estimating, photo import/labeling, report submission)
- Insurance: Policy review, coverage determination, scoping/inspecting property, claims documentation
- Technical: Microsoft Office Suite (advanced), computer troubleshooting, data entry/analysis
- Soft Skills: Customer service, negotiation, conflict resolution, attention to detail, independent work, analytical thinking, verbal/written communication
Certification
- Alabama All-Lines Adjuster License #3000798216 (Issued January 2026)
- Alabama Life & Health Insurance License #3000798216 (Issued February 2026)
- Texas All-Lines Adjuster Pre-Licensing (40-hour classroom training, MileHigh Adjusters, Houston, TX, 2021)
- Xactimate Basics & Proficiency, Scoping 101, Claims Proficiency (10-day Boot Camp, MileHigh Adjusters Houston Academy, 2021)
- TESOL/TEFL/TESL Certification
- Chinese Teaching License (Changsha, China)
- B.S. in Business, Athens State University
Timeline
Team Driver
USA Truck
2023.08 - 2025.11
Elementary School Teacher
Selma City Schools
2022.08 - 2023.06
Team Driver
Prime Trucking
2022.06 - 2023.07
Insurance Agent (Work-from-Home)
Everise
2021.09 - 2022.08
Self-Employed Sales & Service Professional
Self
2020.01 - Current
Overseas Educator
2006.12 - 2019.12
Bachelor of Science - Business
Athens State University