Summary
Overview
Work History
Education
Skills
Timeline
ProjectManager

Wesley Romee

Oklahoma City,OK

Summary

Dynamic Senior Field Service Technician with a proven track record at R&G Business Services LLC, excelling in troubleshooting and repair. Renowned for exceptional customer support and complex problem-solving, I consistently delivered tailored solutions that enhanced client satisfaction and contributed to revenue growth. Committed to safety and operational efficiency in all endeavors.

Field service professional prepared to bring technical acumen and problem-solving skills to new role. Adept at managing installations, repairs, and maintenance, ensuring optimal performance of equipment. Highly collaborative and results-oriented, seamlessly adapting to dynamic work environments. Known for technical proficiency and reliable service delivery.

Experienced with diagnostic and repair techniques for complex systems. Utilizes technical expertise to ensure equipment functionality and client satisfaction. Track record of maintaining high standards in service delivery and teamwork.

Professional technician with strong background in field service operations, excelling in troubleshooting, maintenance, and repair of complex systems. Adept at team collaboration and consistently delivering results. Known for technical proficiency, adaptability, and reliability in dynamic environments. Skilled in problem-solving, customer relations, and ensuring optimal equipment performance.

Overview

12
12
years of professional experience

Work History

Senior Field Service Technician/Sales Manager

R&G Business Services LLC.
08.2016 - 04.2025
  • Collaborated with cross-functional teams to ensure seamless integration of new equipment installations.
  • Operated hand tools and power equipment according to company safety procedures.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Discussed and recommended service options with customers and explained costs involved.

Field Service Technician/Salesperson

AromaScapes LLC.
09.2013 - 08.2016
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
  • Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
  • Contributed to revenue growth by identifying sales opportunities during site visits, promoting additional products or services that align with customer requirements.

Education

Bachelor of Arts - Business Management

University of Central Oklahoma
Edmond, OK
12-2030

Associate of Arts - Business Administration And Management

Conners State College
Warner, OK
12-2007

Skills

  • Field service management
  • Troubleshooting and repair
  • Installation and maintenance
  • Heavy lifting
  • Customer support
  • Power tools
  • Training and mentoring
  • Work order management
  • Team supervision
  • Complex Problem-solving
  • Excellent social skills
  • Accountability and work ethic

Timeline

Senior Field Service Technician/Sales Manager

R&G Business Services LLC.
08.2016 - 04.2025

Field Service Technician/Salesperson

AromaScapes LLC.
09.2013 - 08.2016

Bachelor of Arts - Business Management

University of Central Oklahoma

Associate of Arts - Business Administration And Management

Conners State College
Wesley Romee