Wesley Romero
Fayetteville,NC
Summary
Results-driven sales and operations professional with experience in retail management. Strong skills in leadership, customer service, and team development. Proven ability to exceed sales goals, increase membership growth, and implement training sales. Demonstrated expertise in customer service, product knowledge, team management, conflict resolution, organizational skills, background in sales strategy, employee training, operational management, and relationship building. Bilingual in English and Spanish.
Overview
8
8
years of professional experience
Work History
General Manager / Sales Manager
FIT4LIFE HEALTH CLUBS
Fayetteville, NC
01.2023 - Current
- Oversaw daily gym operations including training, staffing, customer service, and sales.
- Increased monthly profit margins and membership growth by 10%.
- Conducted monthly staff meetings and organized team workshops.
- Created and implemented new sales and operational goals.
- Provided exceptional customer service and relationship building.
- Trained staff on sales techniques and implemented training sales.
- Maintained inventory accuracy and restocking supplies.
Sales Associate (Part-Time)
THE VITAMIN SHOPPE
Fayetteville, NC
06.2022 - 01.2024
- Provided personalized supplement and wellness recommendations.
- Maintained inventory accuracy and restocked products.
- Trained new staff members on sales techniques and product knowledge.
Store Manager / Assistant Manager / Sales Associate
GNC
Fayetteville, NC
07.2021 - 04.2022
- Managed daily retail operations, inventory, and customer service.
- Consistently achieved sales targets and Gold Tier status.
- Trained new employees on supplements, sales, and sales programs.
- Maintained operational efficiency and inventory accuracy.
Fabricator
FIVE STAR GRANITE LLC
11.2018 - 12.2021
- Fabricated and polished granite and marble countertops.
- Maintained a safe and clean work environment.
- Maintained inventory and restocking of supplies.
Education
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Western Governors University (WGU)
05.2026
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Fayetteville Technical Community College
Fayetteville, NC01.2024
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Jack Britt High School
Fayetteville, NC01.2021
Skills
- Sales Leadership
- Team Management
- Customer Service
- Retail Sales
- Training & Development
- Inventory Management
- Product Knowledge
- Conflict Resolution
- Communication Skills
- Problem-Solving Skills
- Team Building
- Adaptability & Multitasking
- Bilingual Communication (English & Spanish)
LANGUAGES
Fluent in English
Fluent in Spanish
Timeline
General Manager / Sales Manager
FIT4LIFE HEALTH CLUBS
01.2023 - Current
Sales Associate (Part-Time)
THE VITAMIN SHOPPE
06.2022 - 01.2024
Store Manager / Assistant Manager / Sales Associate
GNC
07.2021 - 04.2022
Fabricator
FIVE STAR GRANITE LLC
11.2018 - 12.2021
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Western Governors University (WGU)
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Fayetteville Technical Community College
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Jack Britt High School