Wesley Shivers
San Antonio,TX
Summary
Proven professional with a track record of excellence from the United States Navy and Texas Department of Criminal Justice, adept at managing high-risk situations and ensuring safety. Demonstrates exceptional customer service and a strong work ethic. Skilled in emergency medical care, showcasing leadership in high-pressure environments.
Overview
13
13
years of professional experience
Work History
Server
BB's Tex-Orleans
03.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Correctional Officer
Texas Department Of Criminal Justice
03.2021 - 08.2023
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Hospital Corpsman
US Navy
03.2011 - 03.2021
- Maintained detailed records of patients'' medical histories, exam findings, and treatment plans to facilitate efficient communication among healthcare team members.
- Rendered emergency medical treatment and administered immunization programs.
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
- Promoted a positive work environment through effective teamwork and open communication among colleagues across departments.
- Participated in ongoing professional development opportunities to stay current on industry best practices, ultimately elevating the quality of patient care provided.
- Provided leadership, delegation, and exceptional medical service in high-pressure situations.
Education
Associate of Science - General Studies
San Antonio College
San Antonio, TXBachelor of Science - Nursing
Galen College of Nursing
San Antonio, TX03.2026
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
- High-volume dining
- Food safety understanding
Timeline
Server
BB's Tex-Orleans
03.2023 - 01.2024
Correctional Officer
Texas Department Of Criminal Justice
03.2021 - 08.2023
Hospital Corpsman
US Navy
03.2011 - 03.2021
Associate of Science - General Studies
San Antonio College
Bachelor of Science - Nursing
Galen College of Nursing
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