Wesley Wills
Lake Forest,CA
Summary
Positive, upbeat, and adaptable, with excellent communication and teamwork abilities. Equipped with foundational knowledge in customer service and proficient in problem solving and time management. Committed to making significant impact through dedication and proactive approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Manager
Chipotle
01.2021 - Current
- Resolved customer complaints in professional and timely manner.
- Maintained a safe working environment by enforcing strict safety protocols
- Collaborated with team members to deliver exceptional service during high-volume periods.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained a clean and organized work environment for optimal food prep efficiency.
- Enhanced customer satisfaction by providing timely and efficient food service.
- Handled cash transactions with accuracy, balancing registers at the end of shifts.
Stock Room Associate
Home Depot
04.2022 - 03.2023
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
- Shelved new and returned inventory according to proper storage procedures.
Cashier
El Pollo Loco
04.2020 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Associate of Arts - Developmental Psychology
Saddleback College
Mission Viejo, CA06-2025
Skills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Customer service
- Reliable and responsible
- Time management
- Trustworthy and honest
- Excellent written and verbal communication
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Stock Room Associate
Home Depot
04.2022 - 03.2023
Service Manager
Chipotle
01.2021 - Current
Cashier
El Pollo Loco
04.2020 - 01.2021
- ServSafe Food Handler Certification - National Restaurant Association.
Associate of Arts - Developmental Psychology
Saddleback College
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