Wesley Young Jr
Tempe,AZ
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
21
21
years of professional experience
Work History
Owner
Heaven Care LLC
09.2018 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Caregiver
Atria Senior Living
12.2014 - 10.2016
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Companion Caregiver
New Brigton
08.2003 - 10.2008
- Prepared nutritious meals for clients, supporting their overall health and dietary needs.
- Assisted clients with daily living activities, improving their quality of life.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Promoted a safe home environment by conducting regular assessments of potential hazards and implementing appropriate safety measures.
- Provided transportation to appointments and social events, promoting client independence and participation in community activities.
Education
No Degree - Caregiver
Hennepin Technical College
Minneapolis, MN04.2002
High School Diploma -
Green Village High School
Mississippi06.1989
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Staff Management
- Team Oversight
Timeline
Owner
Heaven Care LLC
09.2018 - Current
Caregiver
Atria Senior Living
12.2014 - 10.2016
Companion Caregiver
New Brigton
08.2003 - 10.2008
No Degree - Caregiver
Hennepin Technical College
High School Diploma -
Green Village High School
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