Summary
Overview
Work History
Education
Skills
Timeline
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Westin Beck

Lincoln,NE

Summary

I am a hardworking employee who can adapt to any situation. I love my jobs and always come to work with a positive attitude. I have great customer relations and communication skills to help any in need. I am also motivated to be better and learn.

Overview

3
3
years of professional experience

Work History

Guest Specialist

Baxter Lexus
08.2023 - Current
  • Maintained high level of professionalism and discretion when dealing with guests.
  • Maintained accurate and up-to-date records of guest information.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Proven ability to learn quickly and adapt to new situations.

Don and Millies

Don And Millies
07.2022 - 07.2023
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Gained strong leadership skills by managing projects from start to finish.
  • Worked effectively in fast-paced environments.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Resolved problems, improved operations and provided exceptional service.

Host

Restaurant Inc
08.2021 - 07.2022
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Took initial drink orders and relayed information to wait or bar staff.

Education

High School Diploma -

Bennington High School
Bennington, NE
05.2023

Skills

  • Cross-cultural sensitivity
  • Guest experiences
  • Training and mentoring
  • Upselling strategies
  • Flexible Schedule
  • Customer Service
  • Problem-Solving
  • Critical Thinking
  • Public Speaking
  • Relationship Building

Timeline

Guest Specialist

Baxter Lexus
08.2023 - Current

Don and Millies

Don And Millies
07.2022 - 07.2023

Host

Restaurant Inc
08.2021 - 07.2022

High School Diploma -

Bennington High School

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Westin Beck