Westin Chamberlain
Student
Ames,IA
Summary
Reliable employee seeking remote Cyber Security Intern position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Customer Returns Processor
Nordstrom
Cedar Rapids, IOWA
05.2021 - 08.2021
- Unloaded, inspected and stored damaged and returned products.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Delivered high-quality customer service by gathering feedback on product deficiencies.
- Adhered to company safety guidelines to minimize warehouse accidents.
- Communicated professionally with colleagues, freelancers and clients.
- Exhibited high energy and professionalism when dealing with clients and staff.
Pharmacy Technician
Hy-Vee Pharmacy
Cedar Rapids, Iowa
01.2018 - 07.2020
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Education
Bachelor of Science - Cyber Security Engineering
Iowa State University
Ames, IA 08.2020 - Current
Skills
Data security
Critical Thinking
Problem-Solving
Nagios monitoring software
Wireshark software
Microsoft Hyper-V Server
Timeline
Customer Returns Processor
Nordstrom
05.2021 - 08.2021
Bachelor of Science - Cyber Security Engineering
Iowa State University
08.2020 - Current
Pharmacy Technician
Hy-Vee Pharmacy
01.2018 - 07.2020