Whit Finlay
Chattanooga,TN
Summary
Results-oriented professional skilled in analytical thinking and effective communication. Developed and implemented training programs that significantly improved team productivity and operational systems, fostering a culture of continuous improvement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Training Director
Chick-fil-A
07.2023 - Current
- Analyzed team performance needs and implemented targeted training programs to boost productivity and streamline operations
- Facilitated bi-weekly meetings with trainer team to enhance operational systems and cultivate trainer development
- Facilitated mentorship and coaching for team leaders to strengthen leadership skills and encourage professional development
- Conducted screening interviews for potential team members
- Developed and implemented training initiatives for all trainers, ensuring consistent delivery of high-quality instruction
- Oversaw financial stewardship by managing food costs and minimizing waste
- Oversaw order placement, product inventory, and stock rotation
- Administrative work including payroll, digital design, and system organization
- Developed communication, organization, and leadership skills through hands on management and coaching opportunities
Education
Bachelor of Science - Economics
University of Tennessee At Chattanooga
Chattanooga, TN05-2027
Skills
- Team management
- Leadership development
- Organization
- Communication
- Problem solving
- Analytical thinking
- Performance evaluation
Certification
ServSafe: Food Protection Manager Certification
Languages
German
Professional Working
Timeline
Training Director
Chick-fil-A
07.2023 - Current
Bachelor of Science - Economics
University of Tennessee At Chattanooga